View Single Post
Old 05-09-2016, 10:11   #2 (permalink)
Octopus box
Product Supporter
Octopus box's Avatar
Join Date: Oct 2009
Posts: 94,372
Member: 1146942
Status: Offline
Sonork: 100.1587278
Thanks Meter: 26,183

Please upload the following files to any file-sharing service:
1. First Security backup of the phone
2. *.log and *.logx files of performed operations.

Post here download link for these files and we will check what causes the problem.
*.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.
  Reply With Quote
Page generated in 0.05731 seconds with 7 queries