Dear Sir,
the device's imei unable to read/detect etc..
Please try to repair the EFS first of all, maybe it can solve your case.
Best regards
Nicole
Quote:
Originally Posted by oznzrn  second method
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-T585
Sales Code: XSG
Country Code: UAE
Timezone: Europe/Istanbul
Android Version: 6.0.1 [MMB29K]
Build Date: Thu Mar 2 09:01:24 KST 2017
PDA Version: T585XXU2AQC1 [march 2017, rev1]
Phone Version: T585XXU2APL4 [december 2016, rev4]
CSC Version: T585OJV2AQC1 [march 2017, rev1]
Board Platform: EXYNOS5
Modem Platform: SHANNON315
Serial Number: R52HC0Z16PH
Battery Status: 3.51V (11%)
Network Type: GSM
Knox Version: v30
Warranty Bit: 1
Security Patch: 2017-03-01
Data Encryption State: encrypted
Repairing imei...
Reading and storing secure image. Be patient! Do NOT disconnect the phone!
Checking secure image.
Preparing.
Please unlock screen if closed.
Calculating. Be patient! Do NOT disconnect the phone!
Please unlock screen if closed.
Attempt failed.
Repair imei failed.
Unable to Repair imei
Finished at local time: [03.10.18 20:28:13]
WorkID: 34591326 |