i have a micromax e4820 canvas dual 5
when i power on... its show only lock screetn
i have full hard reset in recovery menu....but not done
its show this massage
"please contact 400-011-1366 or visit cloud-en.360shouji.com to unlock the phone."
see this link...
https://ibb.co/ex8m4n
when i frp unlock in miscellaneous tab via fastboot mode..here is log
Port : Fastboot Interface
Baud Rate : Not Applicable
Device : Generic
Operation : Qualcomm FRP Reset
Searching for Device in FastBoot Mode... OK
Reading Information... OK
FastBoot Ver. : REFRESH
Product : E4820
Warranty : Yes
Bootloader : Locked
Bootloader is Locked. FRP Reset may fail!
Removing FRP Lock...
Failed
Operation Failed.
Elapsed Time: 00:02
[Module Ver. 4.8]
plz help me team...