Quote:
Originally Posted by Mehmood Riaz 1  We really do not understand whether you have Tool ID issue or password issue, please explain so that we will be able to fix issue happening with you. |
Ok.
1. My ID at this time in my PC with software 23.01 is: 75B4-BDC5-43C4-2AD0 as in the capture
2. Place Email:
[email protected]
3. Put My Password: xxxxxxxxxxxx
4. Click in "Login"
5. SAYS ERROR: "Tool ID Wrong, click on "Reset Detail" To Reset Tool ID."
6. I Again Click in "Reset Detail"
7. Opened Brouser He asks me to put my email and my password, I put my Email and Pass corretly and the account is activated but my Tool ID is now 6DB9-D824-7E0D-1ED8 but in the Tool say onhother ID: 75B4-BDC5-43C4-2AD0 (this New ID is NOT the same as above), but my acount is "Active" in the Web.
8. I will opened again the program "Uni-Android Tool [UAT] v23.01" and when it opens the window to log me another Tool ID appears, always the one above 75B4-BDC5-43C4-2AD0, if I put my Email and my Password the same message comes out again "ERROR Tool ID Wrong, click on "Reset Detail" To Reset Tool ID. "
9. What am I supposed to do ???? Where am I supposed to place the new ID that appears in the Software in order to log in correctly ??? Or how can I perform a Hard Resert ID to reset everything ???
Capture:
https://prntscr.com/o8ncgy
If you click on "Forgot password" to try another password, the confirmation email for password change never reaches my email or "Unwanted emails". Tell me what should I do????