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**Brka** · 11-08-2019, 00:13

There is no "Generic firmware" for Alcatel phones.

All models have specific PID, that shows for which region is device intended.

Also, 2038x model have several hardware revisions,
so flashing random flashes may lead to either dead device,
or device showing blank/white screen, or - lack of gsm/3g/lte service.

So ... if you need to reflash device, post phone's original PID,
and I will check if there is ROM file available.

b.r.
Alex

11-08-2019, 00:13	#3 (permalink)
Brka Moderator Join Date: Jun 1999 Location: Serbia Age: 48 Posts: 8,206 Member: 163 Status: Offline Thanks Meter: 7,785	There is no "Generic firmware" for Alcatel phones. All models have specific PID, that shows for which region is device intended. Also, 2038x model have several hardware revisions, so flashing random flashes may lead to either dead device, or device showing blank/white screen, or - lack of gsm/3g/lte service. So ... if you need to reflash device, post phone's original PID, and I will check if there is ROM file available. b.r. Alex __________________ Always press THANKS button if my post was helpful! Please DO NOT send me PM's for help, You can ask for help on forum Do not post THANKS posts - use thanks button ! ALWAYS use SEARCH button before posting!