infinty team plz help me. my dongle activated and work perfect today. when try to run new version of CM2SP2 give me error. after try to update have this error:
=== DongleManager [Infinity] v1.72 [15/01/2020 11:29:46] ===
Searching...
Card-Reader: DITS CCID Smart Card Reader 0
HWID: 0003A2DD00001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): BDC9A2DD
Firmware version: 0138.02
=== Process started: 15/01/2020 11:29:50 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Card returned error - 6A82 at 8670/8681
Error upgrading applets:
Card returned error - 6A82 at 8670/8681
Disconnected
now can't make card update
=== DongleManager [Infinity] v1.72 [15/01/2020 12:57:46] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader:
DITS CCID Smart Card Reader 0
HWID: 0003A2DD00001942
=== Process started: 15/01/2020 12:57:47 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to
http://www.infinity-box.com/support/?r=2
Plz help