=== DongleManager [Infinity] v1.72 [02/18/2020 12:00:43] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00013BB321524082
=== Process started: 02/18/2020 12:00:43 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to
http://www.infinity-box.com/support/?r=2
also same dear fixed the problem