Hi,
I found the follow instruction in your log: "Try an older firmware"
Please install firmware with older security patch version and check again.
Best regards
Nicole
Quote:
Originally Posted by Aamir_Zia  still same error atfer insert SIM
Chimera Mobile Phone Utility version: 25.13.0748 @ 2020-06-18
Printing phone history
Read SPC/MSL
6/17/2020
8:35:31
AM
Network Factory Reset
6/17/2020
8:33:33
AM
Network Factory Reset
6/17/2020
8:31:51
AM
Network Factory Reset started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-J727P
Sales Code: BST
Country Code: USA
Timezone: Asia/Karachi
Android Version: 8.1.0 [M1AJQ] [SDK 27]
Build Date: Thu Jun 13 19:50:50 KST 2019
PDA Version: J727PVPU6BSF2 [june 2019, rev2]
Phone Version: J727PVPU6BSF2 [june 2019, rev2]
CSC Version: J727PSPT6BSF2 [june 2019, rev2]
Product Code: BST
HIDSw Version: J727PVPU6BSF2/J727PSPT6BSF2/J727PVPU6BSF2/J727PVPU6BSF2
Board Platform: MSM8953
Modem Platform: MSM8953
Serial Number:
Imei: 3557430
Unique Number: CQ300B48BACA6C4
Connections: AT,MTP
Battery Status: 4.12V (89%)
Network Type: CDMA
SIM Status: READY
Multisim Config: SS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2019-06-01
Doing Network Factory Reset
Checking modem.
Unable to network factory reset.
Finished at local time: [06.18.20 12:52:52]
WorkID: 98254318 |