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Old 08-13-2020, 21:50   #10 (permalink)
YellowBoss
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Quote:
Originally Posted by ali.bingo View Post
After that update dongle firmware with DongleManager



=== DongleManager [Infinity] v1.80 [08/13/2020 23:32:47] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000B5DE217A4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 1CC1B5DE
Firmware version: 0144.02
=== Process started: 08/13/2020 23:32:48 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.[/QUOTE]
Hello,

There is a software conflict with the next application(s):

C:\program files (x86)\intel\bluetooth\devmonsrv.exe
C:\program files (x86)\intel\intel(r) usb 3.0 extensible host controller driver\application\iusb3mon.exe
C:\program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe
C:\program files (x86)\nec electronics\usb 3.0 host controller driver\application\nusb3mon.exe
C:\program files\via xhci uasp utility\usb3monitor.exe

What to do:

1. Delete or rename files (see above)
2. Reboot PC
3. Delete fault.bn file
4. Update dongle firmware with DongleManager now
5. Run Infinity software.
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