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Old 09-18-2020, 09:16   #624 (permalink)
YellowBoss
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Join Date: Jun 2009
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Quote:
Originally Posted by betmeup View Post
==== [18/09/2020 12:01:05] ====
Smart-Card update process may takes up to 4-5 minutes to complete.

During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.80 [18/09/2020 12:01:10] ===
Searching...
Card-Reader: Generic USB Smart Card Reader 0
HWID: 00003CD117B14082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 5E273CD1
Firmware version: 0137.02
=== Process started: 18/09/2020 12:01:12 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

I was not able to update or I have just missed the free support extension?
All users got two months support period extension.
Your dongle support period was also extended for two months from 2018-Aug-08 to 2018-Oct-08


How to check support period - https://www.infinity-box.com/doc/?r=17
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