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Old 09-28-2020, 08:39   #1505 (permalink)
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Originally Posted by alorpothe View Post
My dongle is not working:
Fault File:

=== DongleManager [Infinity] v1.80 [9/28/2020 13:14:08] ===
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 010385681C6A1292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D0358568
Firmware version: 0145.02
=== Process started: 9/28/2020 13:14:10 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to
pls do not use camtasiastudio at the same time with Infinty software

now update dongle with DongleManager
then delete fault.bin file
then run Infinity software
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