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Old 09-28-2020, 08:39   #1505 (permalink)
InfinityHelp
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Quote:
Originally Posted by alorpothe View Post
My dongle is not working:
Fault File:
https://drive.google.com/file/d/1LfE...ew?usp=sharing

=== DongleManager [Infinity] v1.80 [9/28/2020 13:14:08] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 010385681C6A1292
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D0358568
Firmware version: 0145.02
=== Process started: 9/28/2020 13:14:10 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
pls do not use camtasiastudio at the same time with Infinty software

now update dongle with DongleManager
then delete fault.bin file
then run Infinity software
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