GSM-Forum - View Single Post - Authentication error:Server reported error: 05 AUTHENTICATION_FAILED

COVVA · 11-22-2020, 17:21

Hi, i need help support, i try downgrade nokia 6.2, with my infinity, i buy support 2 years+ infinity best, but show this error, i read user and pass in dongle manager, and restart ese but show same error, i update firmware show same error please help:

Card found : 57F91591 , v0122
Infinity-Box BEST Nokia [HMD] Module [NK2] v1.20

Load : L:\HMDSW_Starlord_N-6.2-00WW_1_110_B01_user.zip
Device : Nokia 6.2
Android: 9
SKU ID : 00WW
ROM Ver: HMDSW_Nokia62-00WW_1_110_B01_user
Load Ok!

Operation : Flash Firmware [FTM] [ v1.20 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Change SKUID : False
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : Nokia6.2
HW version : A1-1
HW variant : SDM EMMC
SW version : 00WW_2_290_SP06
SW CurrSlot : B
SW serialnm : D0AA003273JB2810136
SW secured : YES
Bootloader type : WT2
Security Version : 0002

Info : Firmware version check ignored by user request

Prepare base package, please, wait ...
Prepare data package, please, wait ...
Prepare update package, please, wait ...

Device : Nokia6.2 ( Starlord )
BLType : WT2
SecVer : 02
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authentication error:Server reported error: 05 AUTHENTICATION_FAILED
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

=== DongleManager [Infinity] v1.80 [22/11/2020 11:22:03] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000159100001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 57F91591
Firmware version: 0146.02
"UK Edition" status: On
Last launched Application: 0031 v.0122
=> Activations:
- 00: Infinity-Box/Dongle v0146
- 03: [BEST] v0122
=> Options:
- Infinity-Box/Dongle
- Infinity BEST2

11-22-2020, 17:21	#1 (permalink)
COVVA Cheater -Don't Deal with him- Join Date: May 2005 Location: Colombia Posts: 660 Member: 142645 Status: Offline Sonork: 100.1604204 Thanks Meter: 239	Authentication error:Server reported error: 05 AUTHENTICATION_FAILED Hi, i need help support, i try downgrade nokia 6.2, with my infinity, i buy support 2 years+ infinity best, but show this error, i read user and pass in dongle manager, and restart ese but show same error, i update firmware show same error please help: Card found : 57F91591 , v0122 Infinity-Box BEST Nokia [HMD] Module [NK2] v1.20 Load : L:\HMDSW_Starlord_N-6.2-00WW_1_110_B01_user.zip Device : Nokia 6.2 Android: 9 SKU ID : 00WW ROM Ver: HMDSW_Nokia62-00WW_1_110_B01_user Load Ok! Operation : Flash Firmware [FTM] [ v1.20 ] Setting : UserData preserve : False Setting : FRP Reset : True Setting : Change SKUID : False Setting : Keep SVC : True -> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable -> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear Wait for phone... Connect Ok! Device Found! Initialize ... Initialize Ok! Dev Model : Nokia6.2 HW version : A1-1 HW variant : SDM EMMC SW version : 00WW_2_290_SP06 SW CurrSlot : B SW serialnm : D0AA003273JB2810136 SW secured : YES Bootloader type : WT2 Security Version : 0002 Info : Firmware version check ignored by user request Prepare base package, please, wait ... Prepare data package, please, wait ... Prepare update package, please, wait ... Device : Nokia6.2 ( Starlord ) BLType : WT2 SecVer : 02 Device authentification ... Processing server operation ... Connecting to server... Connected Authenticating... Authentication error:Server reported error: 05 AUTHENTICATION_FAILED Disconnected Disconnected Finished Error : Device auth failed! Server reported error! Send log and report.log to support! Include device info also! Reconnect Power/Cable! === DongleManager [Infinity] v1.80 [22/11/2020 11:22:03] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000159100001942 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 57F91591 Firmware version: 0146.02 "UK Edition" status: On Last launched Application: 0031 v.0122 => Activations: - 00: Infinity-Box/Dongle v0146 - 03: [BEST] v0122 => Options: - Infinity-Box/Dongle - Infinity BEST2 Last edited by COVVA; 11-22-2020 at 17:22. Reason: complement info