Good day, how do I go about rectifying my smart card error in my infinity box .
While I was updating my infinity box, the connecting cable to the box shook and showed this error below.
=== DongleManager [Infinity] v1.81 [1/19/2021 20:48:10] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001679CFF021982
=== Process started: 1/19/2021 20:48:11 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to
https://www.infinity-box.com/support/?r=2