[InfinityHelp]

Originally Posted by lewedlou2011

still the same

=== DongleManager [Infinity] v1.81 [1/26/2021 16:59:39] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: GsmEasy S-Reader 0
HWID: 0000261B21344082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 1B5C261B
Firmware version: 0146.02
=== Process started: 1/26/2021 16:59:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2

Hello,

Please make step-by-step NOW:
- reboot PC
- update dongle with Infinity DongleManager.exe
- delete fault.bin file (if you have it in CM2 folder)

Before run Infinity CM2MT2 always close boot-helper installation package !