Quote:
Originally Posted by kashif1984k  === DongleManager [Infinity] v1.87 [8/1/2021 1:11:14 PM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00008A19237A4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 49D88A19
Firmware version: 0149.02
=== Started: 8/1/2021 1:11:15 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Do you want to report an issue to Support?
Please help me because Its not sending reports also |
Sir, you tried to update this dongle firmware about 50 times during last 2 days.
This way is just waste of time in your situation.
To get your dongle fixed you should send report to support server first and after that you will get an instruction from supporters.
And only after that supporters will tell you when you can update your dongle firmware.
So send report first.
Waiting.