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Old 05-14-2022, 16:24   #2 (permalink)
Octopus support
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Hello.

Please download and install software version 3.0.7 from the Support Area (Path: /SOFTWARE/Octoplus Samsung/RELEASE SOFTWARE/setup_3.0.7.exe)

Then repeat Unlock operation once again and post here results. We'll check it.
Quote:
To enter Support Area, press "Go to support" button on "Support & options" tab of the Software
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