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Old 08-22-2022, 07:15   #2 (permalink)
Octopus support
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Unfortunately, there is high firmware version and you need to downgrade device's firmware, it should be lover than 230.

Device Firmware: :OCE-AL50
Firstly, make full backup, then try to downgrade firmware version.

Thereafter, try to perform Reset Huawei ID and inform us about result.
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