I have followed all the instructions published in "
PBB2 Installation Notes" I am using a DKU-2 USB cable. §I have created two connection in phoneix, the first is Fbus whit the port number diplayed in the control panel under "FLS Virtual Port" and the second port was USB. After that I have opened product (File Menu), clicked on normal mode, and gone to Flashin->Firmware Update, after I was sure the product code was right I clicked on Start, the process worked well for a couple of minutes and after that I got the error displayed on the picture attached. That's all I have done.