hi,
in case if this step not working;
Quote:
- do not plug hti to pc
- install 3.5rev1.7
- open mobileex.exe, ignore no dongle detection
- press update HTI, plug HTI to usb immediately.
- proceed with driver installation after update FW is done.
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sorry to say, that you have no other option. you must send it back to reseller.
BR