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zepzeppelin · 12-09-2012, 08:41

hello Everyone

I purchased a second hand dell inspiron n4050 from a second hand store Cash Converters, but unfortunately when I got it home, when I turn it on, I get no further than a split second before it jumps up with this message:

Service Tag : H4DTGP1
Enter System Password
Please type in the system or administrator password and press <Enter>

I went back to the store but they said the password was not on when they showed me the laptop in store, I don't know if it was or not? because they turned it on, then showed me it working. They also refuse to take it back, or give me a refund, but said for $90 they could get it fixed

Wow! I just paid $190 for it, now they want $90,before I can use it

Anyway, after searching without success, I came across your site, and I hope you can help. I'm a disability person, and cant afford to give away money like that, I feel cheated

Reading other posts, I can give you the service tag and express service code:

Service Tag: H4DTGP1 Express Service Code: 37270374085

I did call Dell, but they said I needed the original owners details, How am I supposed to do that, it could be anyone?

12-09-2012, 08:41	#274 (permalink)
zepzeppelin Junior Member Join Date: Dec 2012 Posts: 3 Member: 1850535 Status: Offline Thanks Meter: 2	Inspiron N4050 hello Everyone I purchased a second hand dell inspiron n4050 from a second hand store Cash Converters, but unfortunately when I got it home, when I turn it on, I get no further than a split second before it jumps up with this message: Service Tag : H4DTGP1 Enter System Password Please type in the system or administrator password and press <Enter> I went back to the store but they said the password was not on when they showed me the laptop in store, I don't know if it was or not? because they turned it on, then showed me it working. They also refuse to take it back, or give me a refund, but said for $90 they could get it fixed Wow! I just paid $190 for it, now they want $90,before I can use it Anyway, after searching without success, I came across your site, and I hope you can help. I'm a disability person, and cant afford to give away money like that, I feel cheated Reading other posts, I can give you the service tag and express service code: Service Tag: H4DTGP1 Express Service Code: 37270374085 I did call Dell, but they said I needed the original owners details, How am I supposed to do that, it could be anyone?