Quote:
Originally Posted by edgsam  I have never called Dell so don't know what all they require. It seems you have everything needed, but am by no means an expert on this. Was hoping someone with experience in the matter would respond.
Good luck to you.  Let us know what happens. |
I actually manage to find the right password for my dell but not from the official dell support(they sent me the same administrator password you had sent me earlier here).
They request the invoice and an ID of the owner scanned and also a picture of the laptop screen-in my case- to know how to help.
After I sent my message that their password didn't work, they never reply me.
BUT, I have to show my gratitude to user RITHIEN of our site who sent me the right master password. He is better then the officials of dell. *** BLESS HIM!
After I've entered the password, I succeded to unlock the HDD password in BIOS and....voila...everything works fine now.
Wish the best for you ...