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Old 12-06-2013, 00:15   #10 (permalink)
InfinitySupport
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
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Quote:
Originally Posted by Amir-SkillZ View Post
am the oldest user of Your Products plus know well how does the process of updating works..
Just for your info: [BEST] Dongle use another Smart-Card type, not the same as "old good" e-gate cards (if you are old user probably you have used main Infinity Box and that box based on e-gate cards in most cases).
e-gate cards never had such problems due to it was used with a very easy card reader. But latest cards should be used with more complicated Card-Readers and very often that readers can read data from card well, but can not write/update card well.
So, with [BEST] dongles we have regular problems with card update (and I am sure not only our team have such problem). All problems with card update have been solved, just need to follow our instructions and have patience.
I have really big experience with cards/readers and all advices that I gave you in previous post is not just a words but it's a results of many years experience.
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