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Reload this Page after update hcu exe problem - dongle not recognized
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Old 06-01-2020, 08:54   #46 (permalink)
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For people that still face dongle not recognized problem may try to reinstall it using these drivers: http://dl1.infinity-box.com/00/pub.p..._AlcorMicro.7z
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Old 06-01-2020, 15:29   #47 (permalink)
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Quote:
Originally Posted by Namelocked View Post
For people that still face dongle not recognized problem may try to reinstall it using these drivers: http://dl1.infinity-box.com/00/pub.p..._AlcorMicro.7z
Also disconnect other dongle from PC
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Old 06-05-2020, 14:52   #48 (permalink)
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HCU LOG IN PROBLEM infinity dongle --00717BE594
cant log in using dongle change account type but i can log in dc phonix on same dongle pls help infinity dongle --00717BE594
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Old 06-05-2020, 15:35   #49 (permalink)
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Originally Posted by hassanzaheer View Post
cant log in using dongle change account type but i can log in dc phonix on same dongle pls help infinity dongle --00717BE594
Given solutions above did not help you? What does it mean Can't log in.
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Old 06-05-2020, 15:52   #50 (permalink)
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Quote:
Originally Posted by bherkund View Post
i am using hcu=dc phoenix on infinity best dongle and today after update to latest hcu exe now hcu software is not detecting user account type and dc phoenix is working well..
help what problem caused

after hcu exe update my infinity best dongle account type not working and dc phoenix is working but hcu client is not detecting dongle and dongle is working on other activations,help?
Here is full solution
http://www.youtube.com/watch?v=NJK_89Sxp0E
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Old 06-05-2020, 16:08   #51 (permalink)
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Originally Posted by namelocked View Post
given solutions above did not help you? What does it mean can't log in.



thanks---it was card driver issue solved
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Old 06-05-2020, 20:53   #52 (permalink)
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Quote:
Originally Posted by aliburhan1 View Post
HCU not working on INFINITY BOX after update
I have activation on INFINITY BOX until 2038.
But new exe v1.0.0.0358 is not working.

Infinity Box S/N : B05F7C9B

Dc phoenix works fine But HCU not working



Please help me.
Do you still have a problem ?
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Old 06-05-2020, 20:55   #53 (permalink)
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Originally Posted by Namelocked View Post
For people that still face dongle not recognized problem may try to reinstall it using these drivers: ...
It's will be better to use this universal link - https://www.infinity-box.com/support/?r=6
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Old 06-29-2020, 23:25   #54 (permalink)
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Latest official OEM driver in this post
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Old 07-01-2020, 08:52   #55 (permalink)
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Same problam Please Help Me All Members And Owners .
My HCU Clint cannot Open in Infinity Cm2
no Change acount Type to Dongle Option i wil resently parchase license
my Dongle Serial No (S/N): 224F3A50 plz help me ...
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Old 07-01-2020, 11:53   #56 (permalink)
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Originally Posted by muhabbat1996 View Post
Same problam Please Help Me All Members And Owners .
My HCU Clint cannot Open in Infinity Cm2
no Change acount Type to Dongle Option i wil resently parchase license
my Dongle Serial No (S/N): 224F3A50 plz help me ...
Have you read solutions above your post?
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Old 07-03-2020, 07:34   #57 (permalink)
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hcu latest setup not connected
3C49F66B , v0143 this is my infinity serial number
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Old 08-13-2020, 12:58   #58 (permalink)
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solutions is change driver
solved with me
this driver
http://dl1.infinity-box.com/00/pub.p..._AlcorMicro.7z
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Old 08-17-2020, 09:46   #59 (permalink)
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Originally Posted by szktk View Post
3C49F66B , v0143 this is my infinity serial number
Do you see any error message ?
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Old 08-30-2020, 08:18   #60 (permalink)
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I had a same problem but solved by installing the driver link given below
http://dl1.infinity-box.com/00/pub.p...7.26.0_WHQL.7z

Operating System:
Windows 10, 64Bit
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