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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > DC Unlocker

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Old 12-14-2017, 16:15   #1 (permalink)
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help hcu client Access denied (for using protocol monitoring software)


Before detection connect cable to usb and enable Manufacture mode !

Qualcomm and HiSilicon: *#*#2846579#*#*
MTK: *#*#14789632#*#*
Windows: ##2846579#

ProjectMenu
1.Background setting
2.USB ports setting
Select Manufacture mode

2017.12.14 11:39:22.482 Checking account blackphone_06...
2017-12-14 11:39:22.490 Connecting to server...
2017-12-14 11:39:25.211 Connected!

Access denied (for using protocol monitoring software)

2017.12.14 11:39:56.392 Checking account blackphone_06...
2017-12-14 11:39:56.401 Connecting to server...
2017-12-14 11:39:57.830 Connected!

Access denied (for using protocol monitoring software)

2017.12.14 11:43:19.791 Checking account blackphone_06...
2017-12-14 11:43:19.799 Connecting to server...
2017-12-14 11:43:22.220 Connected!

Access denied (for using protocol monitoring software)
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Old 12-15-2017, 08:04   #2 (permalink)
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And your username is...?
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Old 12-15-2017, 13:31   #3 (permalink)
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[QUOTE=Namelocked;12844190]And your username is...?

hi bro blackphone_06
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Old 12-15-2017, 15:10   #4 (permalink)
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Please uninstall al software that you use for share usb ports, wincap etc... then restart pc and try again...

Best Regards
Shensohau
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Old 12-15-2017, 15:48   #5 (permalink)
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[QUOTE=tonyramire;12844844]
Quote:
Originally Posted by Namelocked View Post
And your username is...?

hi bro blackphone_06
Your computer runs usb activity scanning/sharing service, therefore you got blocked. You must remove such service/software from computer before using DC-unlocker otherwise you will get blocked again.
Block now removed. If you do not know what service/software on your machine causes this then can suggest only to use dc-unlocker from another pc. Note: receiving multiple blocks for same reason may end up with a permanent block.
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Old 12-26-2017, 16:24   #6 (permalink)
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[QUOTE=Namelocked;12845112]
Quote:
Originally Posted by tonyramire View Post

Your computer runs usb activity scanning/sharing service, therefore you got blocked. You must remove such service/software from computer before using DC-unlocker otherwise you will get blocked again.
Block now removed. If you do not know what service/software on your machine causes this then can suggest only to use dc-unlocker from another pc. Note: receiving multiple blocks for same reason may end up with a permanent block.


That's why the problem is coming to me now after 1 year of use
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Old 12-26-2017, 17:20   #7 (permalink)
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Qualcomm and HiSilicon: *#*#2846579#*#*
MTK: *#*#14789632#*#*
Windows: ##2846579#

ProjectMenu
1.Background setting
2.USB ports setting
Select Manufacture mode

2017.12.26 12:49:47.997 Checking account blackphone_06...
2017-12-26 12:49:48.008 Connecting to server...
2017-12-26 12:49:49.685 Connected!

Access denied (for using protocol monitoring software)
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Old 12-28-2017, 15:16   #8 (permalink)
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Hi, please uninstall all usb sharing ports software, wincap etc, all those will block your account, if you will continue use it your account will be blocked permantely please avoid it... uninstall them or use licence on a clean pc without monitoring software

Best Regards
Shensohau
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Old 12-28-2017, 18:32   #9 (permalink)
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Quote:
Originally Posted by Shensohau View Post
Hi, please uninstall all usb sharing ports software, wincap etc, all those will block your account, if you will continue use it your account will be blocked permantely please avoid it... uninstall them or use licence on a clean pc without monitoring software

Best Regards
Shensohau

I use it on another clean PC and it throws me the same message they can not reset my account
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Old 01-01-2018, 12:51   #10 (permalink)
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Hi, it wil be unblocked on january, 2

Best Regards
Shensohau
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Old 01-02-2018, 08:56   #11 (permalink)
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Quote:
Originally Posted by tonyramire View Post
I use it on another clean PC and it throws me the same message they can not reset my account
Block now removed again, you should be able to log in.
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Old 02-22-2019, 19:52   #12 (permalink)
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hcu client server access denied (prohibited process detected)
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Old 02-22-2019, 19:53   #13 (permalink)
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dc unlock now saying account is blocked
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Old 02-25-2019, 09:40   #14 (permalink)
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Quote:
Originally Posted by Fast track unlock View Post
dc unlock now saying account is blocked
Yes, if your account is blocked that's what it says.
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Old 09-28-2019, 15:57   #15 (permalink)
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Access denied ( for using protocol monitoring software )
please remove bloced
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