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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > DC Unlocker

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Old 10-08-2021, 13:24   #1 (permalink)
Junior Member
 
Join Date: Aug 2019
Location: Shanghai
Posts: 15
Member: 2925555
Status: Offline
Thanks Meter: 2
honor 10 unlock bl failed


software says success,but phone still locked,fastboot mode still says locked,please help .
2021/10/8 19:41:57
HCU Client v1.0.0.0378
Account: wuxiang10002

Before operation turn phone to TestPoint mode:
Turn off phone, then short TestPoint on phone pcb
and plug USB cable
Wait for device "HUAWEI USB COM 1.0" in Ports


Repair
New FB User Lock : UNLOCKED
Unlock downgrade/customization limitations
Reboot after repair
Selected Cpu/Bootloader - Kirin970_T2_A8.1_V5
2021-10-08 19:41:57.934 Connecting to server...
2021-10-08 19:41:58.335 Connected!
2021-10-08 19:41:59.054 HUAWEI device in Test Point mode Not found!
2021-10-08 19:41:59.145 Reading info...
2021-10-08 19:42:03.694 Done!

Fastboot provided info:
CPU: kirin970
Model: COL-AL10
Firmware: COL-AL10 8.1.0.163(C00GT)
Vendor: all
Country: cn
SN: VBJDU19118009080
PCB SN: DU5DYJ191K104326
WIFI MAC: F4631F0A0C14
BT MAC: F4631F0A081E
Theme color: black
Device color: black
FBLOCK: 1
Bootloader FB lock: unlocked
Bootloader User lock: locked

Found signed IMEI:
Key: 0x8F04
IMEI1: 864286047724141
IMEI2: 864286047741673
IMEI3: 864286047839659
SIM NW_LOCK status: UNLOCKED

Found NV data:
Modems: 3
IMEI1: 864286047724141
IMEI2: 864286047741673
IMEI3: 864286047839659
PESN: 808F4666
MEID: A000009EE0847A

Found OEM data:
Model: COL-AL10
Firmware: COL-AL10 9.0.0.181(C00E181R1P20)
Rescue: rescue:Chipset-boston 8.1.0.001(0295)
Vendor: all
Country: cn
Version limitation: OFF
SIMCARDMODE: double
Bootloader User lock: locked
Phone ID: A12E795AD6647B7
2021-10-08 19:42:08.268 Repairing...
2021-10-08 19:42:08.275 Write FB User lock not supported for this model, skipped!
2021-10-08 19:42:08.290 Write partition oeminfo...
2021-10-08 19:42:11.185 Write partition oeminfo success!
2021-10-08 19:42:11.233 Unlocking restrictions...
2021-10-08 19:42:11.253 Unlock restrictions success!
2021-10-08 19:42:11.256 Rebooting...
2021-10-08 19:42:11.271 Reboot success!
2021-10-08 19:42:11.279 Done!
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Old 10-08-2021, 15:41   #2 (permalink)
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Join Date: Sep 2013
Posts: 4,464
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https://hcu-client.com/hcu-features-by-tp-xloader/ this phone model supported for bootloader code read service not direct unlock.
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Old 10-08-2021, 16:00   #3 (permalink)
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Join Date: Aug 2019
Location: Shanghai
Posts: 15
Member: 2925555
Status: Offline
Thanks Meter: 2
read code is done,but the code is wrong,read other phone the code is the same,and is wrong,can’t unlock the phone
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Old 10-11-2021, 12:30   #4 (permalink)
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Join Date: Sep 2013
Posts: 4,464
Member: 2023196
Status: Offline
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Please do this:
1. Launch HCU software.
2. Login with your account on software.
3. Right click on memo area make sure "enable debug logging" has a check mark.
4. Detect your device. Use Read/write bootloader code service
5. Right click on memo area and save "debug log file".
6. Send that file to me, please. May send via pm, do not convert into other formats.
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