No response for "Read Bootloader code" - GSM-Forum

chris_wafer · 02-13-2023, 07:02

Hello,

I have "Huawei Hisilicon Kirin Android / VNS-C900B130", and when "Read Bootloader code" on DC unlocker, there is the following message : "no response!".

An idea?

Thanks.

DC - Unlocker 2 Client 1.00.1442

Detecting phone :

selection :
manufacturer - Huawei phones
model - Auto detect (recommended)

Found Applications port COM3

Model : Huawei HiSilicon Kirin Android phone
Serial NR. : FUH7N17420000774
Firmware : VNS-C900B130

Namelocked · 02-13-2023, 14:49

Please let us know your user name or dongle ID.

chris_wafer · 02-13-2023, 17:55

user name : chris_wafer

An idea?

Namelocked · 02-14-2023, 09:09

Attempt to read the code on HCU software, your account will work on it as well https://hcu-client.com/ see if you get the same error or something different.
No response may mean that the device disconnects during the process though hard to tell just from this. Please try it on HCU and let us know.

chris_wafer · 02-14-2023, 09:59

I can't use "HCU software" because I use "Virtual Box" to launch windows application.
It seems that HCU software doesn't work on virtual machine.
I uses Ubuntu (linux).

A problem of cable?

An idea?

Thanks.

Namelocked · 02-14-2023, 17:49

DC-unlocker won't function normally on a virtual box either, hence the error...

chris_wafer · 02-14-2023, 18:00

It has already worked on the virtual machine for another phone "Huawei Honor 5x".
Could it be from the USB cable?

chris_wafer · 02-14-2023, 18:21

The following debug message :

Detecting phone :

selection :
manufacturer - Huawei phones
model - Auto detect (recommended)

Found Applications port COM3

Model : Huawei HiSilicon Kirin Android phone
Serial NR. : FUH7N17420000774
Firmware : VNS-C900B130

================================================== =================

Check account status

User : chris_wafer
Credits left : 4

Activated features:

Software debugger

Unlock Huawei HiSilicon Kirin Android phone cost 4 cr
Service text tutorial:
================================================== =================

Reading bootloader code...

No response !

================================================== =================

Namelocked · 02-15-2023, 09:39

We won't be able to confirm it since DC-unlocker is not made to work on a virtual machine anyway. What you can do is only try different USB ports, and different USB cables while monitoring for changes in the device manager during the process.

chris_wafer · 02-15-2023, 09:53

1) Is it not possible to have details in message, and not only "no response"? In order to debug the problem...
2) When the phone is recognized, it does not mean that the port and the cable are ok?

Namelocked · 02-20-2023, 09:02

It is not possible to have specific details in such cases, but the connection between the phone and software is lost that is certain. Connection is lost during service process not during detection.

02-13-2023, 07:02	#1 (permalink)
chris_wafer Junior Member Join Date: Feb 2023 Location: France Age: 47 Posts: 6 Member: 3031886 Status: Offline Thanks Meter: 0	No response for "Read Bootloader code" Hello, I have "Huawei Hisilicon Kirin Android / VNS-C900B130", and when "Read Bootloader code" on DC unlocker, there is the following message : "no response!". An idea? Thanks. DC - Unlocker 2 Client 1.00.1442 Detecting phone : selection : manufacturer - Huawei phones model - Auto detect (recommended) Found Applications port COM3 Model : Huawei HiSilicon Kirin Android phone Serial NR. : FUH7N17420000774 Firmware : VNS-C900B130

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02-13-2023, 14:49	#2 (permalink)
Namelocked Product Supporter Join Date: Sep 2013 Location: Lithuania, Kaunas Posts: 4,711 Member: 2023196 Status: Offline Thanks Meter: 1,903	Please let us know your user name or dongle ID.

02-13-2023, 17:55	#3 (permalink)
chris_wafer Junior Member Join Date: Feb 2023 Location: France Age: 47 Posts: 6 Member: 3031886 Status: Offline Thanks Meter: 0	user name : chris_wafer An idea?

02-14-2023, 09:09	#4 (permalink)
Namelocked Product Supporter Join Date: Sep 2013 Location: Lithuania, Kaunas Posts: 4,711 Member: 2023196 Status: Offline Thanks Meter: 1,903	Attempt to read the code on HCU software, your account will work on it as well https://hcu-client.com/ see if you get the same error or something different. No response may mean that the device disconnects during the process though hard to tell just from this. Please try it on HCU and let us know.

02-14-2023, 09:59	#5 (permalink)
chris_wafer Junior Member Join Date: Feb 2023 Location: France Age: 47 Posts: 6 Member: 3031886 Status: Offline Thanks Meter: 0	I can't use "HCU software" because I use "Virtual Box" to launch windows application. It seems that HCU software doesn't work on virtual machine. I uses Ubuntu (linux). A problem of cable? An idea? Thanks.

02-14-2023, 17:49	#6 (permalink)
Namelocked Product Supporter Join Date: Sep 2013 Location: Lithuania, Kaunas Posts: 4,711 Member: 2023196 Status: Offline Thanks Meter: 1,903	DC-unlocker won't function normally on a virtual box either, hence the error...

02-14-2023, 18:00	#7 (permalink)
chris_wafer Junior Member Join Date: Feb 2023 Location: France Age: 47 Posts: 6 Member: 3031886 Status: Offline Thanks Meter: 0	It has already worked on the virtual machine for another phone "Huawei Honor 5x". Could it be from the USB cable?

02-14-2023, 18:21	#8 (permalink)
chris_wafer Junior Member Join Date: Feb 2023 Location: France Age: 47 Posts: 6 Member: 3031886 Status: Offline Thanks Meter: 0	The following debug message : Detecting phone : selection : manufacturer - Huawei phones model - Auto detect (recommended) Found Applications port COM3 Model : Huawei HiSilicon Kirin Android phone Serial NR. : FUH7N17420000774 Firmware : VNS-C900B130 ================================================== ================= Check account status User : chris_wafer Credits left : 4 Activated features: Software debugger Unlock Huawei HiSilicon Kirin Android phone cost 4 cr Service text tutorial: ================================================== ================= Reading bootloader code... No response ! ================================================== =================

02-15-2023, 09:39	#9 (permalink)
Namelocked Product Supporter Join Date: Sep 2013 Location: Lithuania, Kaunas Posts: 4,711 Member: 2023196 Status: Offline Thanks Meter: 1,903	We won't be able to confirm it since DC-unlocker is not made to work on a virtual machine anyway. What you can do is only try different USB ports, and different USB cables while monitoring for changes in the device manager during the process.

02-15-2023, 09:53	#10 (permalink)
chris_wafer Junior Member Join Date: Feb 2023 Location: France Age: 47 Posts: 6 Member: 3031886 Status: Offline Thanks Meter: 0	1) Is it not possible to have details in message, and not only "no response"? In order to debug the problem... 2) When the phone is recognized, it does not mean that the port and the cable are ok?

02-20-2023, 09:02	#11 (permalink)
Namelocked Product Supporter Join Date: Sep 2013 Location: Lithuania, Kaunas Posts: 4,711 Member: 2023196 Status: Offline Thanks Meter: 1,903	It is not possible to have specific details in such cases, but the connection between the phone and software is lost that is certain. Connection is lost during service process not during detection.