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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > EFT Dongle

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Old 07-09-2020, 13:54   #1 (permalink)
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LDN-L21 Screen Lock Remove Failed


Respected Team
Need Help Please
Processing Log Here
Thanks Anticipation
Code:
Checking fastboot device.....OK 
Reading info.....OK 
Device Model: LDN-L21 
Device Serial: 26EBB18A061XXXXX
Device IMEI: 8649250499XXXXX
Device Firmware: LDN-L21 8.0.0.142(C185) 
Device Lock: Image is origin | Verify mode is enforcing | Check root info is risk | Lock state is lock | Root State: ROOT 
Waiting for server.....OK 
Reading data.....OK 
Posting data to server.....OK 
Waiting for server response.....OK 
Unlocking device.....OK 
Checking file.....OK 
Processing file 1.....OK 
Processing file 2.....OK 
Processing file 3.....OK 
Processing file 4.....OK 
Switching to ADB mode.....OK 
Waiting for device.....OK 
Patching.....OK 
Waiting for device.....OK 
Waiting for Ready state.....OK 
- This operation may take a long time depending on the complexity of screen lock, PLEASE WAIT 
Decrypting.....Failed: can not decrypt this lock type
Operation {Reset ScreenLock} ID: C1B576C6703084CB 
Elapsed time 163:50 -- Version 3.1.2
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Old 07-09-2020, 18:30   #2 (permalink)
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We support these types of locks
1- 4 digit pin
2- 6 digit pin
3- Pattern

Alphanumeric codes not supported

If you are sure of pin code is supported then change USB HUB , cable and try again .
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Old 07-09-2020, 18:41   #3 (permalink)
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Quote:
Originally Posted by easy-team View Post
We support these types of locks
1- 4 digit pin
2- 6 digit pin
3- Pattern

Alphanumeric codes not supported

If you are sure of pin code is supported then change USB HUB , cable and try again .
As Customer Told Me
It's 6 Digits PIN
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