LG-D625 hang while doing reset on menu
 

Dears

when trying to reste LG-D 625 from LG soft i got below msg

Operation : Identify [ v1.02 ]

1. Power Off Phone , Remove battery , Insert back
2. PRESS and HOLD VOLUME UP KEY!
3. Insert USB cable, wait until Download mode screen will appear

Wait for phone...
Connection opened successfully!
Waiting for loader ...
Handshake passed!
Collect info...

Running : MiniOS v1.0 , ver.1.0 , with proto ver.01000001
HWInfo : BaseBand : TEGRA
HWInfo : ChargeLv : 65%
HWInfo : MEM_INFO : 008G92 , MEM_LEN : 0x00E90000 [eMMC 8 GiB]
DevInfo : Model : LG-D625 , Type : D62510b
DevInfo : ANDROID 4.4.2
DevInfo : PSN : SM01S141019002629 , PID : 0000000004FC0340
DevInfo : IMEI : 352858066396172
DevInfo : SecMode : 0 , Build : U , RCT : 000F4240
SWInfo : SWver : V10b , SW : LGD625AT-00-V10b-AMX-XXX-DEC-10-2014+1
SWInfo : FacSW : LGD625AT-00-V10b-AMX-XXX-DEC-10-2014+1
RegInfo : Region : SCA , Provider : OPEN

Prepare passed, mode 0x01
Boot done!


Error : Failed to read initial info! Erased/Damaged or unsupported device???
Send log and report.log (if exists) to support! Include device info also!

Reconnect Power/Cable!
i want to know if it is hardware issue or i can make this phone working properly with infinity box , i use LG V 1.01 and the last version but igot the same msg

regards

leroi

sorry i send the log from another box

here is the log with EFT

Opening Port LG..
OK
Model ID:
IMEI:
Android version:
SW Version:
Factory Reset.....
unpack LG .......Fail