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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > EFT Dongle

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Old 06-14-2021, 10:36   #1 (permalink)
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Why always this error after few days ( Answered - Closed )


When click download in ftp dongle


Error


You cannot use new device for download,please use previously used devices


I will certainly throw this dongle in dustbin


In one year i have faced this problem 4 times


this is not good


i have paid for files
why should i always request to reset my dongle download
why should we wait 2 -3 days
 
Old 06-15-2021, 13:30   #2 (permalink)
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You are using more than 7 PCs OR USING Random IP service Provider so Once you reached 25 IP then you MUST request for reset.
To prevent such things Use Real IP service from your network provider .
Other reason is sharing Dongle , We Don't allow sharing Dongle and at the same time we don't block any Because of current situation of Covid19.
 
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Old 06-15-2021, 20:43   #3 (permalink)
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I only use dongle in two pc
From 1 year
Shop is closed due to lockdown
So only one pc left
Internet service vary by smartphone
4 different simcards for download
I never share my dongle to anyone
Your ftp dongle should show the limit
When log in
Is there any information show in software
 
Old 06-17-2021, 14:26   #4 (permalink)
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Quote:
Originally Posted by hardnsoft67 View Post
I only use dongle in two pc
From 1 year
Shop is closed due to lockdown
So only one pc left
Internet service vary by smartphone
4 different simcards for download
I never share my dongle to anyone
Your ftp dongle should show the limit
When log in
Is there any information show in software
I think your problem is related to your IP address. as you said yourself, you use vary internet service. and every time your IP change, the system consider that you change the computer. I know that because I have the same problem with my account on the webserver I use like halabtech.com. my provider keeps change my IP address and when I try to download a file it will consider my computer as another computer
 
Old 06-17-2021, 14:40   #5 (permalink)
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My Dongle Serial is 96224060

Only one month left
Frankly speaking
i will use online login instead of dongle
recharge
dongle method is not good
 
Old 06-18-2021, 12:20   #6 (permalink)
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I dont know how you conclude that FTP is not Good .

FTP is unlimited Download Plan for 39$ , what the big deal if you wait a day or 2 to reset ur dongle 3 times a year ??
YOu prefer to pay 20$ for 45 GB a year .. thats cool .
 
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