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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > HUA Team Products > HDE Tool


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Old 08-30-2018, 10:55   #1 (permalink)
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Join Date: Apr 2012
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help hde tool 0 credits(fixed now)


i follow this step:
Disconnect netwrok connection
Close hde.exe
Open again
Connecf network connection
Done
but problem still,anyone help?
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Old 08-30-2018, 21:32   #2 (permalink)
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Join Date: May 2014
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0 credit : unlimited (this is normal)

send request to [email protected] if have problem.
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The Following User Says Thank You to Hua Supporter For This Useful Post:
Old 08-31-2018, 23:47   #3 (permalink)
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i send the mail,but they told me the account is ok,if ok,why i can not use,please give me a solution.
in my soft only show credit 0,no unlimited beside
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Old 09-01-2018, 06:05   #4 (permalink)
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Contact to online support for check.
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Old 09-08-2018, 15:54   #5 (permalink)
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Looking for a device in fastboot mode

Device found: BHG7N16628022801


08/09/2018 09:45:34 a.m. Starting to write device in FASTBOOT mode...
File to update: ALE-L23_NV_partitions_backup.dgtks

Device found: BHG7N16628022801

SN: HG7N16628022801
Build number: :ALE-L23 V100R001C178B258
Product model: :ALE-L23
Not enough credits


Why said this?
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Old 09-08-2018, 18:00   #6 (permalink)
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Donate money to this user
Hello.

Ceck carefully User and Password and to be sure 100% that haven't other Tool installed like "Dc Phoenix"...if have it's normal that HDE goes in conflict with other tool where most probabily you has used and Not deleted.

I've solved by this way in other Pc user, Unistalling Totally other Program like this above and reistalled FRESH Last Version of HDE + HDE Flasher.

Sure Supporter of HDE can help more of to me.
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Old 09-09-2018, 19:09   #7 (permalink)
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Before detection connect cable to usb and enable Manufacture mode !

Qualcomm and HiSilicon: *#*#2846579#*#*
MTK: *#*#14789632#*#*
Windows: ##2846579#

ProjectMenu
1.Background setting
2.USB ports setting
Select Manufacture mode

2018-09-09 13:07:13.277 Checking account JonaR1...
2018-09-09 13:07:13.403 Connecting to server...
2018-09-09 13:07:14.141 Connected!

Account: JonaR1
Check success!

Credits left: 0
2018-09-09 13:07:22.086 Erase FRP start
2018-09-09 13:07:22.523 Connecting to server...
2018-09-09 13:07:23.290 Connected!
2018-09-09 13:07:25.395 Erase FRP fail!

Insufficient credits!

HELP PLZ
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Old 09-09-2018, 20:55   #8 (permalink)
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http://forum.gsmhosting.com/vbb/13292830-post2.html
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Old 09-17-2018, 13:17   #9 (permalink)
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I have also problem plz help
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Old 09-17-2018, 13:27   #10 (permalink)
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17.09.2018 15:26:57 Starting to write device in FASTBOOT mode...
File to update: ALE-UL00 _MAA001073_Board Software_inc_testpoint.dgtks
Device detected:
COM54: HUAWEI USB COM 1.0 (COM54)
Not enough credits


plz look PM INFO
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Old 09-18-2018, 08:28   #11 (permalink)
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support plz help me i have problem after 24h my programm -18.09.2018 10:07:02 Starting to write device in FASTBOOT mode...
File to update: ALE-UL00 _MAA001073_Board Software_inc_testpoint.dgtks
Device detected:
COM54: HUAWEI USB COM 1.0 (COM54)
Not enough credits
dont worlk plz heeeeeeelp user-HDETOOL3119
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Old 09-19-2018, 19:08   #12 (permalink)
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i have the sam problem and no one answer in [email protected]
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Old 09-19-2018, 22:11   #13 (permalink)
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ONLINE SUPPORT ON TELEGRAM are not available from 17-22 SEPTEMBER
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Old 09-21-2018, 09:19   #14 (permalink)
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Join Date: May 2014
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account is actived now and can use without any problem.
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Old 02-26-2019, 17:32   #15 (permalink)
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same problem
plz help me
(COM267))...
2019-02-26 18:27:20.406 ERROR!
Insufficient credits!
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