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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 04-10-2019, 17:40   #1 (permalink)
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Smile anyway to fix H871 after FRP fail? stuck in Dloader mode [Solved]


Found phone on COM97
Reading info...
Detected phone model: LG-H871
Mode: Emergency
Initializing..
SW version: LGH871AT-01-V21c-310-410-JUN-04-2018-ARB00+0
Android version: 8.0.0
Platform: msm8996
Reading partition...
Reading BOOT...
ID: 0005F0E100310000
Operation is not safe and exist risk to damage the device!
Do You want to continue?
Backup saved as LG_H871_10-04-2019_10-15-24.dump file
Rebooting to Qualcomm 9008 mode...
Searching for a phone. Please wait...
Connecting...
Reading info...
QC HW ID: 0005F0E100310000
QC CPU: Snapdragon 821 MSM8996AC Pro
QC SW VER: 00000000
Searching loader...
Couldn't find loader!
Backup saved as LG_H871_10-04-2019_10-15-31.dump file
Operation was failed!
Performed by 1.6.9.0 Software version.

Platform: LG
Selected model: H871
Put the phone into Download Mode:
1. Power phone OFF;
2. Press and hold "Vol+" button and connect USB cable.
Searching for a phone. Please wait...
No diagnostic ports found!
Performed by 1.6.9.0 Software version.

Platform: LG
Selected model: H871
Put the phone into Download Mode:
1. Power phone OFF;
2. Press and hold "Vol+" button and connect USB cable.
Searching for a phone. Please wait...
No diagnostic ports found!
Performed by 1.6.9.0 Software version.


the phone picks up when i plug it in, shows Qualcomm-HS USB QDloader 9008 (COM 101) when i plug it in, but i cant reload s/w through that port.
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Old 04-11-2019, 08:28   #2 (permalink)
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Hello.

Please, use forum searchy button, we have already answered how to recovert your device via Backup saved as LG_H871_10-04-2019_10-15-24.dump file
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Old 04-11-2019, 16:49   #3 (permalink)
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well i did use the search function and was not able to find it, can you point me in the right direction?
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Old 04-11-2019, 17:53   #4 (permalink)
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k for anyone that has this issue as me, since octopus box instrutions isn't very clear this is what you need to do.

1) select LG H870 model (because this is only model that has qualcomm 9008)
2) select your backup file
3) you need to open up the phone, your EDL points are the 2 points under the flash, use a tweeer or something to connect both of those points then plug in your USB cable

that should fix your problem, although after it kick out of 9008 mode.

you can reset the FRP via EDL after this, just repeat the same steps, turn off the phone, click reset FRP qualcomm 9008, then touch the EDL and then plug it in..

Platform: LG
Selected model: H870
Opening "LG_H871_10-04-2019_10-15-24.dump"...
Restore device from backup file?
Put the phone into EDL mode:
1. Attach testpoint as shown in Help manual;
2. Connect USB cable;
3. Release testpoint after 3-5 seconds.
Searching for a phone. Please wait...
Connecting...
Reading info...
QC HW ID: 0005F0E100310000
QC CPU: Snapdragon 821 MSM8996AC Pro
QC SW VER: 00000000
Searching loader...
Sending loaders...
Loader send successfuly.
Reconnecting...
Checking request..
Checking request..
Reading partition...
Reading info...
Brand: lge
Model: LG-H871
Device: lucye
Platform: msm8996
Android version: 8.0.0
Display ID: OPR1.170623.032
Searching for signatures...
Resetting FRP lock..
Rebooting phone
Backup saved as LG_H870_11-04-2019_10-57-57.dump file
FRP lock is successfully reseted!
Performed by 1.6.9.0 Software version.

Last edited by truwrxtacy; 04-11-2019 at 18:00.
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