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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 11-18-2020, 15:01   #1 (permalink)
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Frp redmi note 6 pro problem [Answered]


it stays there and does not advance




Work ID: 0000000000222E09
Platform: XIAOMI
Selected model: REDMI NOTE 6 PRO
Please, select one of the options for "Reset Mi Account" operation or press Ok to continue...
Go to "Wi-Fi Settings" and forget connected Wi-Fi network or perform Wipe Data from recovery
Put the phone into EDL mode:
1. Attach testpoint as shown in Help manual;
2. Connect USB cable;
3. Release testpoint after 3-5 seconds.
Found phone on COM211
Mode: Qualcomm 9008
Connecting...
Reading info...
QC HW ID: 000CC0E100000000
QC CPU: Snapdragon 636 SDM636
QC SW VER: 00000004
Searching loader...
Sending loaders...
Loader send successfuly.
Reconnecting...
Chip SN: B191CD62
Checking request..
Start Authentication...
Authentication done!
Checking request..
Start Authentication...
Authentication done!
Checking request..
Start Authentication...
Authentication done!
Checking request..
Start Authentication...
Authentication done!
Checking request..
Start Authentication...
Authentication done!
Checking request..
Start Authentication...
Authentication done!
Checking request..
Start Authentication...
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Old 11-18-2020, 16:26   #2 (permalink)
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Location: Romania, Bucharest
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Hello.

We're checking where can be the problem. Please, check your PM

Last edited by Octopus box; 11-19-2020 at 15:21.
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Old 11-20-2020, 15:23   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

We're checking where can be the problem. Please, check your PM
Work ID: 0000000000248D27
Platform: XIAOMI
Selected model: REDMI NOTE 6 PRO
Please, select one of the options for "Reset Mi Account" operation or press Ok to continue...
Go to "Wi-Fi Settings" and forget connected Wi-Fi network or perform Wipe Data from recovery
Put the phone into EDL mode:
1. Attach testpoint as shown in Help manual;
2. Connect USB cable;
3. Release testpoint after 3-5 seconds.
Found phone on COM211
Mode: Qualcomm 9008
Connecting...
Reading info...
QC HW ID: 000CC0E100000000
QC CPU: Snapdragon 636 SDM636
QC SW VER: 00000004
Searching loader...
Sending loaders...
Loader send successfuly.
Reconnecting...
Chip SN: B191CD62
Checking request..
Start Authentication...
Operation was failed!
Performed by 1.9.7.2 Software version.


only prevent relock:

If operation wasn't completed, then Your device get re-locked and credits aren't refundable!
Searching for a phone (waiting for ADB / Fastboot device)...
Please, press "OK" button on the phone to allow USB debugging..
Phone found.
Reading info...
Phone model: Xiaomi Redmi Note 6 Pro
SW version: PKQ1.180904.001
Date: Thu Sep 17 11:30:58 WIB 2020
Android version: 9
Baseband MPSS.AT.3.1-00777-SDM660_GEN_PACK-1.290939.2.294155.1
Unfortunately, Android 9.x isn't supported for right now!
Operation was failed!
Performed by 1.9.7.2 Software version.
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Old 11-26-2020, 16:42   #4 (permalink)
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Hello.

As you can see from the software log:

Quote:
Unfortunately, Android 9.x isn't supported for right now!
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