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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool

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Old 03-05-2020, 11:29   #1 (permalink)
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how to write dump file [Answered]


Salem

After factory reset Tecno KA7 , phone freeze on startup , how to write dump backup file?

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Old 03-05-2020, 11:37   #2 (permalink)
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Hello.

That dump file will not help You, it doesn't contain any specif information, it's almost empty.

Besides, You should use forum search button more often: "We didn't test Factory Reset operation for all devices, if your device froze after “Factory Reset” operation was completed, then you can try to do Hard Reset or reflash it with stock firmware."
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