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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 09-09-2021, 18:20   #1 (permalink)
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Huawei RNE-L21 does not reset FRP [Answered]


Huawei RNE-L21 does not reset FRP



Work ID: 0000000001827C07
Platform: HUAWEI
Selected model: RNE-L21
Put the phone in FastBoot Mode:
1. Remove SD and SIM cards from the phone
2. Power phone OFF
3. Press and hold "Vol-" and insert USB cable
4. Wait until the phone enter in FastBoot Mode
Searching for a phone. Please wait...
Detected phone model: RNE-L21
Phone SN: FFY5T18103015907
Phone IMEI: 868344036694605
Phone IMEI2: 868344036734617
SW version: RNE-L21 8.0.0.342(C738)
Connecting to server..OK
Authorizing...OK
Resetting FRP lock..
If the device didn't reboot automatically, try to reconnect USB cable or re-boot it manually.
Operation was failed!
Performed by 2.0.4.0 Software version.




Welcome to Octoplus FRP Tool v.2.0.4.0
Card S/N: 10......
Work ID: 0000000001827BA9
Platform: HUAWEI
Selected model: RNE-L21
Searching for a phone. Please wait...
Found phone on COM25
Checking resource files...
Searching for a phone. Please wait...
Found phone on COM25
Setting options...
Writing BOOT...
Operation was failed!
Performed by 2.0.4.0 Software version.
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Old 09-09-2021, 20:16   #2 (permalink)
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RNE-L21 8.0.0.342(C738) help me please
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Old 09-10-2021, 08:12   #3 (permalink)
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Hello.

Please, remove in C:\Program Files (x86)\Octoplus/Octoplus_FRP_Tool/Data/Kirin659 dir and try to repeat again operation, post here result.
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