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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool

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Old 09-11-2019, 18:04   #1 (permalink)
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IP is black list [Answered]

hi sir i has buy 100 credits and try to use for frp tool mi pocophone i got this message onnecting to server...
Could not connect to the server! Your IP is in black list!
Performed by Software version.
please sir what can i do to take out this black list on my IP
thanks in advance
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Old 09-11-2019, 21:55   #2 (permalink)
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That's your country network problem. You can try VPN
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Old 09-12-2019, 07:56   #3 (permalink)
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From the FAQ:

Q: When I send a request to unlock the phone, I receive the following message "Could not connect to the server! Your IP is in black list!"

A: This particular message means that you have tried to input incorrect username or password of your Octoplus account too many times. Because of this, to protect servers, your IP address has been blocked on the server side. Your IP address will remain blocked for approximately 30 minutes. Please make sure your account information is correct.
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