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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 09-27-2021, 18:24   #1 (permalink)
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KRIP K4M no detectection! [Answered]


Good day, Team!

I have here with me an Android phone model: KRIP K4m. I'm trying to remove the FRP, however, it's not detecting the phone even after installing I got from the tool. I'm pleading for help, please see the log below:



Welcome to Octoplus FRP Tool v.2.0.4.0
Card S/N: 00003897
Work ID: 000000000196E589
Platform: KRIP
Selected model: K4
Please, power phone OFF and connect USB cable.
Searching for a phone. Please wait...
No diagnostic ports found!
Operation was failed!
Performed by 2.0.4.0 Software version.

Work ID: 000000000196E617
Platform: KRIP
Selected model: K4
Please, power phone OFF and connect USB cable.
Searching for a phone. Please wait...
No diagnostic ports found!
Operation was failed!
Performed by 2.0.4.0 Software version.
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Old 09-27-2021, 19:06   #2 (permalink)
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Is it visible in Device manager?
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Old 09-28-2021, 08:23   #3 (permalink)
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Hello.

Please connect the phone into another USB port from your motherboard and repeat operation once again, post here results.
Also, use only stock original USB cable.
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