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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 08-28-2021, 14:58   #1 (permalink)
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lava LF9810 frp. tool dl image fail [Answered]


after reset frp, tool dl image fail i cant find the flash file

pls help..



Work ID: 00000000017533B7
Platform: LAVA
Selected model: IRIS 89 (LF9810)
Please, power phone OFF, press and hold "Vol-" button and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM41
Port name: SAMSUNG Mobile USB Modem #3
Detecting Chip Version...
HW Chip: MT6761: 0717.0000
HW Version: 8A00.CA01.0200.0000
Connecting...
Target Config: 0000
Brom Version: 05
BootLoader Version: FE
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2018-11-07.23:57_458956, n.28
Sending Download Agent...
DA sent successfully
Initializing DA...
Synchronizing with DA...
Mobile Status: SYNC
Mobile Status: brom
Sending BootLoader Info...
Initializing Memory Flash..
Initialization successfully completed
Sending loaders...
Mobile Status: SYNC
Reading Flash Info...
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 15028 Mb
eMMC Flash: .90014A48.41473461.32A549A3.398E669F
eMMC Flash: Hynix: HAG4a2
Internal RAM size: 256 Kb
External RAM size: 2048 Mb
Reading partition...
Reading info...
Brand: LAVA
Manufacturer: LAVA
Model: LAVA LF9810_2GB
Device: LF9810_2GB
Android version: 9
Display ID: LAVA_LF9810_2GB_S127_19F15_20210318_ALL_VERSIONS
Searching for signatures...
Switching to high-speed success!
Resetting FRP lock..
Backup saved as LAVA_LAVA LF9810_2GB_28-08-2021_19-10-06.dump file
FRP lock is successfully reseted!
Performed by 2.0.4.0 Software version.
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Old 08-30-2021, 09:06   #2 (permalink)
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Hello.

Please, perform Hard Reset via Phones buttons combination.
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Old 03-18-2022, 13:56   #3 (permalink)
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did you solve the issue bro

Quote:
Originally Posted by alexi. View Post
after reset frp, tool dl image fail i cant find the flash file

pls help..



Work ID: 00000000017533B7
Platform: LAVA
Selected model: IRIS 89 (LF9810)
Please, power phone OFF, press and hold "Vol-" button and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM41
Port name: SAMSUNG Mobile USB Modem #3
Detecting Chip Version...
HW Chip: MT6761: 0717.0000
HW Version: 8A00.CA01.0200.0000
Connecting...
Target Config: 0000
Brom Version: 05
BootLoader Version: FE
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2018-11-07.23:57_458956, n.28
Sending Download Agent...
DA sent successfully
Initializing DA...
Synchronizing with DA...
Mobile Status: SYNC
Mobile Status: brom
Sending BootLoader Info...
Initializing Memory Flash..
Initialization successfully completed
Sending loaders...
Mobile Status: SYNC
Reading Flash Info...
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 15028 Mb
eMMC Flash: .90014A48.41473461.32A549A3.398E669F
eMMC Flash: Hynix: HAG4a2
Internal RAM size: 256 Kb
External RAM size: 2048 Mb
Reading partition...
Reading info...
Brand: LAVA
Manufacturer: LAVA
Model: LAVA LF9810_2GB
Device: LF9810_2GB
Android version: 9
Display ID: LAVA_LF9810_2GB_S127_19F15_20210318_ALL_VERSIONS
Searching for signatures...
Switching to high-speed success!
Resetting FRP lock..
Backup saved as LAVA_LAVA LF9810_2GB_28-08-2021_19-10-06.dump file
FRP lock is successfully reseted!
Performed by 2.0.4.0 Software version.
today 3/18/2022 killed my phone after remove frp phone same problem if you solve the problem please help me
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Old 03-18-2022, 13:58   #4 (permalink)
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Quote:
Originally Posted by barakath View Post
today 3/18/2022 killed my phone after remove frp phone same problem if you solve the problem please help me
Hello.

Please, send us full Software log of operation. We'll check it.
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Old 03-19-2022, 18:48   #5 (permalink)
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log as below

Quote:
Originally Posted by Octopus support View Post
Hello.

Please, send us full Software log of operation. We'll check it.
INFO : 3/18/2022 3:00:32 PM > Work ID: FFFFFFFFFFFFFFFF
INFO : 3/18/2022 3:00:32 PM > Platform: LAVA
INFO : 3/18/2022 3:00:32 PM > Selected model: IRIS 89 (LF9810)
WARN : 3/18/2022 3:00:32 PM > Please, power phone OFF, press and hold "Vol-" button and connect USB cable.
INFO : 3/18/2022 3:00:32 PM > Searching for a phone. Please wait...
INFO : 3/18/2022 3:00:42 PM > Found phone on
INFO : 3/18/2022 3:00:42 PM > Detecting Chip Version...
INFO : 3/18/2022 3:00:42 PM > HW Chip: MT6761: 0717.0000
INFO : 3/18/2022 3:00:42 PM > HW Version: 8A00.CA01.0200.0000
INFO : 3/18/2022 3:00:42 PM > Connecting...
INFO : 3/18/2022 3:00:42 PM > Target Config: 0000
WARN : 3/18/2022 3:00:42 PM > Brom Version: 05
INFO : 3/18/2022 3:00:42 PM > BootLoader Version: FE
INFO : 3/18/2022 3:00:42 PM > Searching Download Agent...
INFO : 3/18/2022 3:00:48 PM > Selected DA: MTK_AllInOne_DA_v3.3001.2018-11-07.23:57_458956, n.28
INFO : 3/18/2022 3:00:48 PM > Sending Download Agent...
INFO : 3/18/2022 3:00:48 PM > DA sent successfully
INFO : 3/18/2022 3:00:48 PM > Initializing DA...
INFO : 3/18/2022 3:00:48 PM > Synchronizing with DA...
INFO : 3/18/2022 3:00:49 PM > Mobile Status: SYNC
INFO : 3/18/2022 3:00:49 PM > Mobile Status: brom
INFO : 3/18/2022 3:00:49 PM > Sending BootLoader Info...
INFO : 3/18/2022 3:00:49 PM > Initializing Memory Flash..
INFO : 3/18/2022 3:00:49 PM > Initialization successfully completed
INFO : 3/18/2022 3:00:49 PM > Sending loaders...
INFO : 3/18/2022 3:00:50 PM > Mobile Status: SYNC
INFO : 3/18/2022 3:00:50 PM > Reading Flash Info...
INFO : 3/18/2022 3:00:50 PM > EMMC rpmb size: 4 Mb
INFO : 3/18/2022 3:00:50 PM > EMMC boot1 size: 4 Mb
INFO : 3/18/2022 3:00:50 PM > EMMC boot2 size: 4 Mb
INFO : 3/18/2022 3:00:50 PM > EMMC gp1 size: 0 Mb
INFO : 3/18/2022 3:00:50 PM > EMMC gp2 size: 0 Mb
INFO : 3/18/2022 3:00:50 PM > EMMC gp3 size: 0 Mb
INFO : 3/18/2022 3:00:50 PM > EMMC gp4 size: 0 Mb
INFO : 3/18/2022 3:00:50 PM > EMMC user area size: 15028 Mb
INFO : 3/18/2022 3:00:50 PM > eMMC Flash: .90014A48.41473461.32A5C779.094236C3
INFO : 3/18/2022 3:00:50 PM > eMMC Flash: Hynix: HAG4a2
INFO : 3/18/2022 3:00:50 PM > Internal RAM size: 256 Kb
INFO : 3/18/2022 3:00:50 PM > External RAM size: 2048 Mb
INFO : 3/18/2022 3:00:50 PM > Reading partition...
INFO : 3/18/2022 3:00:50 PM > Reading info...
INFO : 3/18/2022 3:00:54 PM > Brand: LAVA
INFO : 3/18/2022 3:00:54 PM > Manufacturer: LAVA
INFO : 3/18/2022 3:00:54 PM > Model: LAVA LF9810_2GB
INFO : 3/18/2022 3:00:54 PM > Device: LF9810_2GB
INFO : 3/18/2022 3:00:54 PM > Android version: 9
INFO : 3/18/2022 3:00:54 PM > Display ID: LAVA_LF9810_2GB_V1.0_S128_19G23_ALL_VERSIONS
INFO : 3/18/2022 3:00:54 PM > Searching for signatures...
INFO : 3/18/2022 3:00:54 PM > Switching to high-speed success!
INFO : 3/18/2022 3:00:54 PM > Resetting FRP lock..
INFO : 3/18/2022 3:00:55 PM > Backup saved as LAVA_LAVA LF9810_2GB_18-03-2022_15-00-55.dump file
WARN : 3/18/2022 3:00:55 PM > FRP lock is successfully reseted!
INFO : 3/18/2022 3:00:55 PM > Performed by 2.1.1.0 Software version.
INFO : 3/18/2022 3:00:55 PM >
INFO : 3/18/2022 3:01:25 PM > Work ID: FFFFFFFFFFFFFFFF
INFO : 3/18/2022 3:01:25 PM > Platform: LAVA
INFO : 3/18/2022 3:01:25 PM > Selected model: IRIS 89 (LF9810)
WARN : 3/18/2022 3:01:25 PM > Please, power phone OFF, press and hold "Vol-" button and connect USB cable.
INFO : 3/18/2022 3:01:25 PM > Searching for a phone. Please wait...
INFO : 3/18/2022 3:01:54 PM > Found phone on COM24
INFO : 3/18/2022 3:01:54 PM > Port name: MediaTek USB Port_V1632 (COM24)
INFO : 3/18/2022 3:01:54 PM > Detecting Chip Version...
INFO : 3/18/2022 3:01:54 PM > HW Chip: MT6761: 0717.0000
INFO : 3/18/2022 3:01:54 PM > HW Version: 8A00.CA01.0200.0000
INFO : 3/18/2022 3:01:55 PM > Connecting...
INFO : 3/18/2022 3:01:55 PM > Target Config: 0000
WARN : 3/18/2022 3:01:55 PM > Brom Version: 05
INFO : 3/18/2022 3:01:55 PM > BootLoader Version: FE
INFO : 3/18/2022 3:01:55 PM > Searching Download Agent...
INFO : 3/18/2022 3:02:00 PM > Selected DA: MTK_AllInOne_DA_v3.3001.2018-11-07.23:57_458956, n.28
INFO : 3/18/2022 3:02:00 PM > Sending Download Agent...
INFO : 3/18/2022 3:02:01 PM > DA sent successfully
INFO : 3/18/2022 3:02:01 PM > Initializing DA...
INFO : 3/18/2022 3:02:01 PM > Synchronizing with DA...
INFO : 3/18/2022 3:02:01 PM > Mobile Status: SYNC
INFO : 3/18/2022 3:02:01 PM > Mobile Status: brom
INFO : 3/18/2022 3:02:01 PM > Sending BootLoader Info...
INFO : 3/18/2022 3:02:02 PM > Initializing Memory Flash..
INFO : 3/18/2022 3:02:02 PM > Initialization successfully completed
INFO : 3/18/2022 3:02:02 PM > Sending loaders...
INFO : 3/18/2022 3:02:02 PM > Mobile Status: SYNC
INFO : 3/18/2022 3:02:02 PM > Reading Flash Info...
INFO : 3/18/2022 3:02:02 PM > EMMC rpmb size: 4 Mb
INFO : 3/18/2022 3:02:02 PM > EMMC boot1 size: 4 Mb
INFO : 3/18/2022 3:02:02 PM > EMMC boot2 size: 4 Mb
INFO : 3/18/2022 3:02:02 PM > EMMC gp1 size: 0 Mb
INFO : 3/18/2022 3:02:02 PM > EMMC gp2 size: 0 Mb
INFO : 3/18/2022 3:02:02 PM > EMMC gp3 size: 0 Mb
INFO : 3/18/2022 3:02:02 PM > EMMC gp4 size: 0 Mb
INFO : 3/18/2022 3:02:02 PM > EMMC user area size: 15028 Mb
INFO : 3/18/2022 3:02:02 PM > eMMC Flash: .90014A48.41473461.32A5C779.094236C3
INFO : 3/18/2022 3:02:02 PM > eMMC Flash: Hynix: HAG4a2
INFO : 3/18/2022 3:02:02 PM > Internal RAM size: 256 Kb
INFO : 3/18/2022 3:02:02 PM > External RAM size: 2048 Mb
INFO : 3/18/2022 3:02:02 PM > Reading partition...
INFO : 3/18/2022 3:02:02 PM > Reading info...
INFO : 3/18/2022 3:02:06 PM > Brand: LAVA
INFO : 3/18/2022 3:02:06 PM > Manufacturer: LAVA
INFO : 3/18/2022 3:02:06 PM > Model: LAVA LF9810_2GB
INFO : 3/18/2022 3:02:06 PM > Device: LF9810_2GB
INFO : 3/18/2022 3:02:06 PM > Android version: 9
INFO : 3/18/2022 3:02:06 PM > Display ID: LAVA_LF9810_2GB_V1.0_S128_19G23_ALL_VERSIONS
INFO : 3/18/2022 3:02:06 PM > Factory Reset...
INFO : 3/18/2022 3:02:06 PM > Method 1 ...
INFO : 3/18/2022 3:02:06 PM > Formatting User Data section
WARN : 3/18/2022 3:02:06 PM > Factory Reset is successfully performed!
INFO : 3/18/2022 3:02:07 PM > Performed by 2.1.1.0 Software version.
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Old 03-20-2022, 19:51   #6 (permalink)
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Hello.

Please, perform Factory Reset operation Method 2 and post here log.
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