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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool

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Old 01-22-2019, 19:25   #1 (permalink)
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Smile LG H870 G6 FRP reset, Brick ? [Solved]


Hi, I try to reset FRP via Octoplus
Here is log

Welcome to Octoplus FRP Tool v.1.5.9.0
Platform: LG
Selected model: H870
Put the phone into EDL mode:
1. Attach testpoint as shown in Help manual;
2. Connect USB cable;
3. Release testpoint after 3-5 seconds.
Searching for a phone. Please wait...
Found phone on COM34
Reading info...
Detected phone model: LG-H870
Mode: Emergency
Initializing..
SW version: LGH870AT-00-V20h-260-06-NOV-26-2018+0
Android version: 8.0.0
Platform: msm8996
Reading partition...
Reading BOOT...
ID: 0005F0E100310000
Operation is not safe and exist risk to damage the device!
Do You want to continue?
Backup saved as LG_H870_22-01-2019_19-05-34.dump file
Rebooting to Qualcomm 9008 mode...
Searching for a phone. Please wait...
"Qualcomm HS-USB QDLoader 9008" device not found. Please, don't disconnect cable, this can damage your device!
Install "Qualcomm USB Driver" then press "Ok" button.

After that phone goes to QUSB_BULK mode in Windows 10 Device Mannager
and I tick CANCEL operation

Operation was canceled
Performed by 1.5.9.0 Software version.

How to repair this piece of LG ?
 
Old 01-23-2019, 07:42   #2 (permalink)
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Hello.

What is exact state of your phone, what device appear in Windows Device Manager, when You connect the phone to PC?
 
Old 01-23-2019, 18:31   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

What is exact state of your phone, what device appear in Windows Device Manager, when You connect the phone to PC?
Write now, when i connect phone to my Windows
Device manager shows QUSB_BULK driver. that all
 
Old 01-23-2019, 21:36   #4 (permalink)
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same problem with my phone us997

detact as qualqum 9008

can i flash with h870 as this is only found
 
Old 01-24-2019, 08:28   #5 (permalink)
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@at-kom

Please install Qualcomm USB Driver, then repeat the Reset FRP operation again, post here results.

Quote:
Qualcomm HS-USB QDLoader 9008" device not found. Please, don't disconnect cable, this can damage your device!
Install "Qualcomm USB Driver" then press "Ok" button.
 
Old 01-24-2019, 08:32   #6 (permalink)
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Hello.

Please post here full Software log of Reset FRP operation, we will check it.
 
Old 01-24-2019, 13:23   #7 (permalink)
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Quote:
Originally Posted by Octopus box View Post
@at-kom

Please install Qualcomm USB Driver, then repeat the Reset FRP operation again, post here results.
I uninstall QUSB_BULK driver in Windows device manager and install Qualcomm_USB_Driver_V1.0.exe, restart Windows. After that
I connect LG H870 to PC and automatic install drivers,
Then Phone is installed: Qualcomm HS-USB QDLoader 9008 (COM37) on Windows Mannager.
When I try to RESET FRP (Qualcomm 9008) with Octoplus FRP Tool I have :

Platform: LG
Selected model: H870
Put the phone into EDL mode:
1. Attach testpoint as shown in Help manual;
2. Connect USB cable;
3. Release testpoint after 3-5 seconds.
Searching for a phone. Please wait...
Connecting...
Backup saved as LG_H870_24-01-2019_13-23-06.dump file
Operation was failed!
Performed by 1.5.9.0 Software version.
 
Old 01-24-2019, 15:25   #8 (permalink)
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Please, try to reboot your device via buttons, after repeat operation once again.
 
Old 01-24-2019, 19:50   #9 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please, try to reboot your device via buttons, after repeat operation once again.
Reboot phone via buttons don`t work, phone is still in Qualcomm HS-USB QDLoader 9008 (COM37)
 
Old 01-25-2019, 08:57   #10 (permalink)
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Please contact us to Skype, we will check where can be the problem. Our contacts You can find in our profile.
 
Old 01-28-2019, 17:31   #11 (permalink)
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Please, try to do the next:

1. To reboot the phone, press and hold Vol- , Vol + and Power butto for about 10 sec.
2. Connect phone to PC, after repeat Reset FRP via 9008 mode again.
3. Then restore your device from the backup "LG_H870_22-01-2019_19-05-34.dump"
4. Post here full Software log.
 
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Old 02-01-2019, 08:22   #12 (permalink)
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So It was my mistake, why ?
To repair your phone U need backup (first time readed from phone in Octoplus FRP program) and.
1. In phone do the reset procedure : (Vol - ,Vol+ , Power Button , together, tick 15sec) then put USB TYPE C , cable to phone and connect it to Windows.
Windows recognized :
Qualcomm HS-USB QDloader 9008 (if not , you must uninstall driver from Windows, and install correct drivers QualcommUSBDriver.zip)
2.In FRP Octoplus Program , tick for backup file and use the first (largest) file.
3.Chose correct COM PORT in Octoplus FRP program tab
4.USE RESET FRP (QUALCOMM 9008)
and do the reset procedure.
here is my log :

Welcome to Octoplus FRP Tool v.1.6.1.0
Platform: LG
Selected model: H870
Opening "LG_H870_22-01-2019_19-05-34.dump"...
Restore device from backup file?
Put the phone into EDL mode:
1. Attach testpoint as shown in Help manual;
2. Connect USB cable;
3. Release testpoint after 3-5 seconds.
Searching for a phone. Please wait...
Connecting...
Reading info...
QC HW ID: 0005F0E100310000
QC CPU: Snapdragon 821 MSM8996AC Pro
Searching loader...
Sending loaders...
Loader send successfuly.
Reconnecting...
Checking request..
Checking request..
Reading partition...
Reading info...
Brand: lge
Model: LG-H870
Device: lucye
Platform: msm8996
Android version: 8.0.0
Display ID: OPR1.170623.032
Restoring BOOT...
Rebooting phone
Backup saved as LG_H870_01-02-2019_08-01-24.dump file
FRP lock is successfully reseted!
Performed by 1.6.1.0 Software version.

And now phone reset and work fine without google account .
Thank to the best Octoplus TEAM

Best regards
TelfonGSM
 
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Old 04-11-2019, 17:14   #13 (permalink)
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where are you loading the dump file for restore? I selected my dump file in the select software, then i select dump file, then i hit write firmware and get error.

Platform: LG
Selected model: H871
Put the phone into Download Mode:
1. Power phone OFF;
2. Press and hold "Vol+" button and connect USB cable.
Searching for a phone. Please wait...
No diagnostic ports found!
Performed by 1.6.9.0 Software version.
 
Old 04-12-2019, 07:57   #14 (permalink)
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Did You follow the procedure correctly?

1. To reboot the phone, press and hold Vol- , Vol + and Power butto for about 10 sec.
2. Connect phone to PC, after repeat Reset FRP via 9008 mode again.
3. Then restore your device from the backup "LG_H870_22-01-2019_19-05-34.dump"
4. Post here full Software log.
 
Old 12-21-2020, 18:09   #15 (permalink)
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please help ..after octopus remove frp . phone dead















Work ID: 00000000004B9F11
Platform: LG
Selected model: US997
Put the phone into EDL mode:
1. Attach testpoint as shown in Help manual;
2. Connect USB cable;
3. Release testpoint after 3-5 seconds.
Searching for a phone. Please wait...
Connecting...
Reading info...
QC HW ID: 0005F0E100310000
QC CPU: Snapdragon 821 MSM8996AC Pro
QC SW VER: 00000000
Searching loader...
Sending loaders...
Loader send successfuly.
Reconnecting...
Chip SN: 476C5206
Checking request..
Checking request..
Reading partition...
Reading info...
Brand: lge
Model: LGUS997
Device: lucye
Platform: msm8996
Android version: 8.0.0
Display ID: OPR1.170623.032
Firmware version: 190420940e75c
Resetting FRP lock..
Searching for signatures...
Rebooting phone
Backup saved as lge_LGUS997_21-12-2020_08-55-58.dump file
FRP lock is successfully reseted!
Performed by 1.9.8.0 Software version.
 
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