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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool

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Old 12-21-2020, 18:10   #16 (permalink)
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us997 dead after frp by octopus


please help ..after octopus remove frp . phone dead















Work ID: 00000000004B9F11
Platform: LG
Selected model: US997
Put the phone into EDL mode:
1. Attach testpoint as shown in Help manual;
2. Connect USB cable;
3. Release testpoint after 3-5 seconds.
Searching for a phone. Please wait...
Connecting...
Reading info...
QC HW ID: 0005F0E100310000
QC CPU: Snapdragon 821 MSM8996AC Pro
QC SW VER: 00000000
Searching loader...
Sending loaders...
Loader send successfuly.
Reconnecting...
Chip SN: 476C5206
Checking request..
Checking request..
Reading partition...
Reading info...
Brand: lge
Model: LGUS997
Device: lucye
Platform: msm8996
Android version: 8.0.0
Display ID: OPR1.170623.032
Firmware version: 190420940e75c
Resetting FRP lock..
Searching for signatures...
Rebooting phone
Backup saved as lge_LGUS997_21-12-2020_08-55-58.dump file
FRP lock is successfully reseted!
Performed by 1.9.8.0 Software version.
 
Old 12-21-2020, 18:12   #17 (permalink)
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i try again mmay be it will work ... still on qualmcomm mode .. not coming up








Work ID: 00000000004BA178
Platform: LG
Selected model: US997
Put the phone into EDL mode:
1. Attach testpoint as shown in Help manual;
2. Connect USB cable;
3. Release testpoint after 3-5 seconds.
Searching for a phone. Please wait...
Connecting...
Reading info...
QC HW ID: 0005F0E100310000
QC CPU: Snapdragon 821 MSM8996AC Pro
QC SW VER: 00000000
Searching loader...
Sending loaders...
Loader send successfuly.
Reconnecting...
Chip SN: 00004000
Checking request..
Checking request..
Reading partition...
Reading info...
Brand: lge
Model: LGUS997
Device: lucye
Platform: msm8996
Android version: 8.0.0
Display ID: OPR1.170623.032
Firmware version: 190420940e75c
Resetting FRP lock..
Searching for signatures...
FRP signature not found!
Rebooting phone
Backup saved as lge_LGUS997_21-12-2020_09-01-51.dump file
Performed by 1.9.8.0 Software version.
 
Old 12-22-2020, 10:22   #18 (permalink)
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Hello.

How did You manage to pur your device into Qualcomm Mode?
 
Old 12-22-2020, 11:57   #19 (permalink)
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sorry that was letter used to see if it will on back







Log file "C:\PROGRA~1\Octoplus\OCTOPL~1\LOG\21-12-2020_16-33-14.log" created.
12/21/2020 4:33:19 PM > Searching for server...
12/21/2020 4:33:22 PM > Trying to ping server...12/21/2020 4:33:22 PM > ok
12/21/2020 4:33:22 PM > Trying connect to server...
12/21/2020 4:33:30 PM > Searching installed cards...
12/21/2020 4:33:30 PM > Found card with s/n: 0000584C
12/21/2020 4:33:30 PM > Server check...
12/21/2020 4:33:33 PM > Server Check succesfull!
12/21/2020 4:33:33 PM > Server Check succesfull!
12/21/2020 4:33:34 PM > Welcome to Octoplus/Octopus Box LG Software version 3.0.7.06
12/21/2020 4:33:34 PM > Card S/N : 000000584C
12/21/2020 4:34:13 PM > INI FUpdateInfo Done!
12/21/2020 4:34:13 PM > INI FShowUpdateInfo start
12/21/2020 4:34:13 PM > INI FShowUpdateInfo 2
12/21/2020 4:38:39 PM > --------------------------------------------------------------------------------
12/21/2020 4:38:39 PM > Selected USB connection type
12/21/2020 4:38:41 PM > Transport: Connected
12/21/2020 4:38:44 PM > Authorized.
12/21/2020 4:38:48 PM > Work ID: 00000000004B7C69
12/21/2020 4:38:49 PM > Checking data...12/21/2020 4:38:50 PM > OK
12/21/2020 4:38:50 PM > Platform: LG MTK
12/21/2020 4:38:50 PM > Selected port: COM657
12/21/2020 4:38:50 PM > Selected baudrate: 0
12/21/2020 4:38:50 PM > Selected model: X120EMW
12/21/2020 4:38:50 PM > Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
12/21/2020 4:38:50 PM > or
12/21/2020 4:38:50 PM > Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
12/21/2020 4:39:21 PM > Phone found at port COM657
12/21/2020 4:39:21 PM > Mode: Emergency
12/21/2020 4:39:21 PM > Initializing flash...12/21/2020 4:39:23 PM > OK
12/21/2020 4:39:24 PM > Model ID: LGUS997
12/21/2020 4:39:24 PM > Incompatible model ID!
12/21/2020 4:39:30 PM > Canceled!
12/21/2020 4:39:30 PM > Performed by 3.0.7.06 Software version.
12/21/2020 4:39:30 PM > Elapsed Time: 12:00:50 AM
12/21/2020 4:40:48 PM > --------------------------------------------------------------------------------
12/21/2020 4:40:51 PM > Can not connect.
12/21/2020 4:40:51 PM > Error: €$
12/21/2020 4:40:51 PM > Please, select Reset FRP Method!
12/21/2020 4:40:59 PM > Checking data...12/21/2020 4:41:00 PM > OK
12/21/2020 4:41:00 PM > Platform: LG Qualcomm
12/21/2020 4:41:00 PM > Selected port: COM657
12/21/2020 4:41:00 PM > Selected model: US997
12/21/2020 4:41:00 PM > Please, put the phone into download mode manually (Power phone OFF, press and hold "Vol+" button and connect the cable).
12/21/2020 4:41:00 PM > Reading info...12/21/2020 4:41:00 PM > Failed!
12/21/2020 4:41:00 PM > Port busy
12/21/2020 4:41:00 PM > Performed by 3.0.7.06 Software version.
12/21/2020 4:41:00 PM > Elapsed Time: 12:00:12 AM
12/21/2020 4:41:12 PM > --------------------------------------------------------------------------------
12/21/2020 4:41:15 PM > Can not connect.
12/21/2020 4:41:15 PM > Error: $
12/21/2020 4:41:15 PM > Please, select Reset FRP Method!
12/21/2020 4:41:17 PM > Checking data...12/21/2020 4:41:18 PM > OK
12/21/2020 4:41:18 PM > Platform: LG Qualcomm
12/21/2020 4:41:18 PM > Selected port: COM657
12/21/2020 4:41:18 PM > Selected model: US997
12/21/2020 4:41:18 PM > Please, put the phone into download mode manually (Power phone OFF, press and hold "Vol+" button and connect the cable).
12/21/2020 4:41:18 PM > Reading info...
12/21/2020 4:41:20 PM > Model ID: LGUS997
12/21/2020 4:41:20 PM > IMEI: 355274-08-052429-3
12/21/2020 4:41:20 PM > Android version: 8.0.0
12/21/2020 4:41:20 PM > Battery level: 7%
12/21/2020 4:41:21 PM > Mode: Emergency
12/21/2020 4:41:21 PM > Initializing flash...12/21/2020 4:41:22 PM > OK
12/21/2020 4:41:23 PM > Platform: msm8996
12/21/2020 4:41:23 PM > SW version: 12/21/2020 4:41:23 PM > US99721e_01
12/21/2020 4:41:23 PM > Android version: 8.0.0
12/21/2020 4:41:23 PM > LAF Version: 1.1
12/21/2020 4:41:23 PM > Product ID: PT02S170624000930
12/21/2020 4:41:23 PM > IMEI: 355274-08-052429-3
12/21/2020 4:41:23 PM > Target operator: NAO
12/21/2020 4:41:23 PM > Hardware: rev_10
12/21/2020 4:41:23 PM > Reading partitions...12/21/2020 4:41:30 PM > OK
12/21/2020 4:41:30 PM > Reading BOOT...
12/21/2020 4:41:30 PM > ID: 0005F0E100310000
12/21/2020 4:41:30 PM > Operation is not safe and exist risk to damage the device!
Do You want to continue?12/21/2020 4:41:36 PM > OK
12/21/2020 4:41:37 PM > Backup saved to "US997_355274080524293_21-12-2020_16-41-36.oct"
12/21/2020 4:41:37 PM > Switching to Qualcomm 9008 mode...
12/21/2020 4:41:42 PM > Found port COM43
12/21/2020 4:41:42 PM > Connecting...12/21/2020 4:41:43 PM > OK
12/21/2020 4:41:43 PM > Sending loader...12/21/2020 4:42:07 PM > OK
12/21/2020 4:42:07 PM > Reconnecting phone...12/21/2020 4:42:08 PM > OK
12/21/2020 4:42:10 PM > Checking request...
12/21/2020 4:42:10 PM > Request has been successfully sent!
12/21/2020 4:42:10 PM > Obtaining response...12/21/2020 4:42:10 PM > OK
12/21/2020 4:42:11 PM > Reading partitions...
12/21/2020 4:42:11 PM > Sent 0 / 163
12/21/2020 4:42:11 PM > Sent 0 / 163
12/21/2020 4:42:11 PM > Sent 0 / 163
12/21/2020 4:42:11 PM > Sent 0 / 163
12/21/2020 4:42:12 PM > Sent 0 / 16312/21/2020 4:42:12 PM > Failed!
12/21/2020 4:42:12 PM > Rebooting phone...
12/21/2020 4:42:12 PM > Sent 0 / 96
12/21/2020 4:42:12 PM > Sent 0 / 96
12/21/2020 4:42:12 PM > Sent 0 / 96
12/21/2020 4:42:12 PM > Sent 0 / 96
12/21/2020 4:42:12 PM > Sent 0 / 96
12/21/2020 4:42:12 PM > Performed by 3.0.7.06 Software version.
12/21/2020 4:42:12 PM > Elapsed Time: 12:01:00 AM
12/21/2020 4:43:19 PM > --------------------------------------------------------------------------------
12/21/2020 4:43:22 PM > Can not connect.
12/21/2020 4:43:22 PM > Error: @‚<d
12/21/2020 4:43:22 PM > Please, select Reset FRP Method!
12/21/2020 4:43:23 PM > To perform Reset FRP operation do the next:
1. Attach testpoint as shown on Figure in manual, and connect phone with Micro USB cable.
2. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008".
3. Release testpoint.

12/21/2020 4:43:23 PM > Found port COM43
12/21/2020 4:43:23 PM > Connecting...12/21/2020 4:43:24 PM > Failed!
12/21/2020 4:43:24 PM > Performed by 3.0.7.06 Software version.
12/21/2020 4:43:24 PM > Elapsed Time: 12:00:05 AM
12/21/2020 4:44:36 PM > --------------------------------------------------------------------------------
12/21/2020 4:44:39 PM > Transport: Connected
12/21/2020 4:44:44 PM > Authorized.
12/21/2020 4:44:53 PM > Work ID: 00000000004B7F72
12/21/2020 4:44:54 PM > Please, select Reset FRP Method!
12/21/2020 4:44:56 PM > To perform Reset FRP operation do the next:
1. Attach testpoint as shown on Figure in manual, and connect phone with Micro USB cable.
2. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008".
3. Release testpoint.

12/21/2020 4:45:36 PM > Performed by 3.0.7.06 Software version.
12/21/2020 4:45:36 PM > Elapsed Time: 12:01:00 AM
 
Old 12-22-2020, 12:20   #20 (permalink)
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thanks problem solve by restoring the backup file




Welcome to Octoplus/Octopus Box LG Software version 3.0.7.06
Card S/N : 000000584C
--------------------------------------------------------------------------------
Work ID: 00000000004CAEF1
Please, select Reset FRP Method!
Opening "US997_355274080524293_21-12-2020_16-41-
36.oct"...
Restore device from backup file?
Please, connect the phone...
Found port COM647
Connecting...Failed!
Performed by 3.0.7.06 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000004CAF6A
Please, select Reset FRP Method!
Opening "US997_355274080524293_21-12-2020_16-41-
36.oct"...
Restore device from backup file?
Please, connect the phone...
Found port COM43
Connecting...OK
Sending loader...Failed!
Resource not found : QCOM_9008 QMSM8996
Rebooting phone...
Performed by 3.0.7.06 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000004CB018
Please, select Reset FRP Method!
Opening "US997_355274080524293_21-12-2020_16-41-
36.oct"...
Restore device from backup file?
Please, connect the phone...
Found port COM43
Connecting...OK
Sending loader...Failed!
Rebooting phone...
Performed by 3.0.7.06 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000004CB06F
Please, select Reset FRP Method!
Opening "US997_355274080524293_21-12-2020_16-41-
36.oct"...
Restore device from backup file?
Please, connect the phone...
Found port COM43
Connecting...OK
Sending loader...Failed!
Rebooting phone...
Sent 0 / 96
Sent 0 / 96
Sent 0 / 96
Sent 0 / 96
Sent 0 / 96
Performed by 3.0.7.06 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000004CB0BC
Please, select Reset FRP Method!
Opening "US997_355274080524293_21-12-2020_16-41-
36.oct"...
Restore device from backup file?
Please, connect the phone...
Found port COM43
Connecting...OK
Sending loader...OK
Reconnecting phone...OK
Checking request...
Request has been successfully sent!
Obtaining response...OK
Reading partitions...OK
Restoring BOOT...OK
Rebooting phone...
Performed by 3.0.7.06 Software version.
 
Old 02-28-2021, 19:13   #21 (permalink)
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Hi.
I have same problem.
Drivers seem ok and reset FRP is working fine in Qualcomm mode just i can't get out phone from qualcomm mode to write backup.
Please if have any idea to get it back to live.
Thank you.

Work ID: 0000000000A7E24D
Platform: LG
Selected model: H870
Put the phone into EDL mode:
1. Attach testpoint as shown in Help manual;
2. Connect USB cable;
3. Release testpoint after 3-5 seconds.
Searching for a phone. Please wait...
Connecting...
Reading info...
QC HW ID: 0005F0E100310000
QC CPU: Snapdragon 821 MSM8996AC Pro
QC SW VER: 00000000
Searching loader...
Sending loaders...
Loader send successfuly.
Reconnecting...
Chip SN: BC2E0000
Checking request..
Checking request..
Reading partition...
Reading info...
Brand: lge
Model: LG-H870
Device: lucye
Platform: msm8996
Android version: 8.0.0
Display ID: OPR1.170623.032
Firmware version: 190992024f88a
Resetting FRP lock..
Searching for signatures...
FRP signature not found!
Rebooting phone
Backup saved as lge_LG-H870_28-02-2021_20-10-10.dump file
Performed by 1.9.9.2 Software version.
 
Old 02-28-2021, 22:19   #22 (permalink)
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Finally solved thank you.
Seem oldest backup wasn't good for boot restore so software didn't ask at reset frp by qualcomm operation if i want to restore boot.
After choose second oldest backup software asked about boot restore option and did it fine after i selected yes.
Thank you again.
 
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Old 06-15-2021, 11:08   #23 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 3.1.3
Card S/N : 0001039664
--------------------------------------------------------------------------------
Work ID: 000000000121D679
Please, select Reset FRP Method!
Opening "H870DS_356145083071954_15-06-2021_14-35-
06.oct"...
Restore device from backup file?
Please, connect the phone...
Found port COM10
Connecting...OK
Sending loader...OK
Reconnecting phone...OK
Checking request...
Request has been successfully sent!
Obtaining response...OK
Reading partitions...OK
Restoring BOOT...OK
Rebooting phone...
Performed by 3.1.3 Software version.
--------------------------------------------------------------------------------
Work ID: 000000000121D77F
Please, select Reset FRP Method!
Opening "H870DS_356145083071954_15-06-2021_14-35-
06.oct"...
Restore device from backup file?
To perform Reset FRP operation do the next:
1. Attach testpoint as shown on Figure in manual, and connect
phone with Micro USB cable.
2. Check PC Device Manager, a new device should appear
"Qualcomm HS-USB QDLoader 9008".
3. Release testpoint.

Found port COM10
Connecting...OK
Sending loader...OK
Reconnecting phone...OK
Checking request...
Request has been successfully sent!
Obtaining response...OK
Reading partitions...OK
Searching signatures...
Step 1...
Step 2...
Step 3...
Resetting FRP Lock...OK
Resetting FRP lock successfully completed!
Rebooting phone...
Performed by 3.1.3 Software version.


thansk done.
 
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