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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 06-04-2020, 04:14   #1 (permalink)
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Smile motorola e6 play frp remover? need DA [Solved]


I am trying to remove frp from a motorola e6 play xt2029-1 mt6739 but it seems that the download agent DA mtk allinone gives 3.0001.2018-11-07 is not supported.

I am using in device model: general mtk.
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Old 06-04-2020, 13:58   #2 (permalink)
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Hello.

Please, select Motorola XT2025-2 and try to perform operation which You need
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Old 06-29-2020, 19:27   #3 (permalink)
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hi, it doesn't work choosing the model you tell me.
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Old 06-30-2020, 08:02   #4 (permalink)
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Please, post here full Software log or this thread will be closed, this isn't a chat window.
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Old 07-13-2020, 18:13   #5 (permalink)
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i am not the thread starter, but if you can help, it will be nice

Code:
Welcome to Octoplus FRP Tool v.1.9.2.0
Card S/N: 00059***
Platform: __GENERAL RESET FRP METHODS
Selected model: MTK GENERAL
Please, reconnect battery, press and hold "Vol+" or "Vol-" button and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM9
Port name: MediaTek USB Port (COM9)
Detecting Chip Version...
HW Chip: MT6739: 0699.0000
HW Version: 8A00.CB00.0002.0000
Connecting...
Brom Version: 05
BootLoader Version: FE
Sending auth...
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2018-11-07.23:57_458956, n.21
Sending Download Agent...
Operation was failed!
Performed by 1.9.2.0 Software version.

Platform: MOTOROLA
Selected model: XT2025-2
Please, power phone OFF and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM10
Port name: MediaTek PreLoader USB VCOM (Android) (COM10)
Detecting Chip Version...
HW Chip: MT6739: 0699.0000
HW Version: 8A00.CB00.0002.0000
Connecting...
Brom Version: FF
BootLoader Version: 03
Sending auth...
Searching Download Agent...
Sending Download Agent...
Operation was failed!
Performed by 1.9.2.0 Software version.
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Old 07-14-2020, 07:15   #6 (permalink)
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Quote:
Originally Posted by janda View Post
i am not the thread starter, but if you can help, it will be nice

Code:
Welcome to Octoplus FRP Tool v.1.9.2.0
Card S/N: 00059***
Platform: __GENERAL RESET FRP METHODS
Selected model: MTK GENERAL
Please, reconnect battery, press and hold "Vol+" or "Vol-" button and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM9
Port name: MediaTek USB Port (COM9)
Detecting Chip Version...
HW Chip: MT6739: 0699.0000
HW Version: 8A00.CB00.0002.0000
Connecting...
Brom Version: 05
BootLoader Version: FE
Sending auth...
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2018-11-07.23:57_458956, n.21
Sending Download Agent...
Operation was failed!
Performed by 1.9.2.0 Software version.

Platform: MOTOROLA
Selected model: XT2025-2
Please, power phone OFF and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM10
Port name: MediaTek PreLoader USB VCOM (Android) (COM10)
Detecting Chip Version...
HW Chip: MT6739: 0699.0000
HW Version: 8A00.CB00.0002.0000
Connecting...
Brom Version: FF
BootLoader Version: 03
Sending auth...
Searching Download Agent...
Sending Download Agent...
Operation was failed!
Performed by 1.9.2.0 Software version.
Connect with vol up+down pressed ....
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Old 07-14-2020, 08:47   #7 (permalink)
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thanx, but if you read correctly alexis_01 wrote it doesnt work!


i post log from xt2029-2 Moto E6 Play (same model)


octoplus support please help with this, if you can
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Old 07-14-2020, 11:23   #8 (permalink)
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Select Platform: __GENERAL RESET FRP METHODS
Custom

Select preloader only.

https://mega.nz/file/vUBQkIbC#1rcZA1...mRVpF1cZ2J3gl4

Connect holding volume up or down to connect to BROM 05.
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Old 07-14-2020, 12:15   #9 (permalink)
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we need download agent not preloader i things


Code:
Welcome to Octoplus FRP Tool v.1.9.2.0
Card S/N: 00059
Platform: __GENERAL RESET FRP METHODS
Selected model: MTK CUSTOM
Please, power phone OFF (press and hold "Vol+" or "Vol-" button) and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM9
Port name: MediaTek USB Port (COM9)
Detecting Chip Version...
HW Chip: MT6739: 0699.0000
HW Version: 8A00.CB00.0002.0000
Connecting...
Brom Version: 05
BootLoader Version: FE
Sending auth...
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2018-11-07.23:57_458956, n.21
Sending Download Agent...
Operation was failed!
Performed by 1.9.2.0 Software version.

Last edited by janda; 07-14-2020 at 12:15. Reason: sn removed
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Old 07-14-2020, 12:24   #10 (permalink)
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You did not select preloader.
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Old 07-14-2020, 13:05   #11 (permalink)
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did you done this model?
please send log, it stops as you see, preloader selected, problem is DA


Selected DA: MTK_AllInOne_DA_v3.3001.2018-11-07.23:57_458956, n.21
Sending Download Agent...
Operation was failed!
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Old 07-15-2020, 12:33   #12 (permalink)
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"thanx" supporters, done manualy by
www.youtube.com/watch?v=TV2Nl2c_Rqg&fs=1&hd=1" width="858" height="508">www.youtube.com/watch?v=TV2Nl2c_Rqg&fs=1&hd=1" />www.youtube.com/watch?v=TV2Nl2c_Rqg">http://www.youtube.com/watch?v=www.youtube.com/watch?v=TV2Nl2c_Rqg

Code:
https://www.youtube.com/watch?v=TV2Nl2c_Rqg
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Old 08-30-2021, 08:17   #13 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please, select Motorola XT2025-2 and try to perform operation which You need

Work ID: 000000000176A089
Platform: MOTOROLA
Selected model: XT2029-2
Please, power phone OFF and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM7
Port name: MediaTek PreLoader USB VCOM_V1633 (Android) (COM7)
Detecting Chip Version...
HW Chip: MT6739: 0699.0000
HW Version: 8A00.CA00.0000.0000
Connecting...
Target Config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2019-09-13.17:00_485156, n.0
Sending Download Agent...
Operation was failed!
Performed by 2.0.4.0 Software version.
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Old 08-30-2021, 08:27   #14 (permalink)
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Hello.

Please, connect the phone with pressed vol+ or vol -, brom version must be 05 then perform Reset FRP operation again.
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