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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool

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Old 09-29-2020, 10:35   #1 (permalink)
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my first usage, question about j710fn [Answered]


hi there.


which exactly button to click from the right panel ?


https://ibb.co/0KTcRqF



the first thing i see on the phone is Starting android and after that the arrow to continue the setup. it has google account that i dont know.


in recovery i see j7xeltexx/j7xelte8.1.0/M1AJQ/J710FXXu6CSE1


thanks in advance !
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Old 09-29-2020, 12:37   #2 (permalink)
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Hello.

According to your words your device has FRP lock, first press Help button and read Software manual attentive, You need to do Reset FRP operation.

If You don't know nothing about combinations, eng modems, etc, then try to do Facotory Reset FRP option, which requires Octoplus credits, but You don't need to write any modems or special firmwares, etc

Please, check Credits consumption
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Old 09-29-2020, 14:25   #3 (permalink)
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Quote:
Selected interface: USB
Searching for device. Please wait...
Waiting for device...
Found device on COM12
Reading info...
Detected device model: SM-J710FN
HW Version: SER
PDA version: J710FXXU6CSE1
CSC version: J710FOXY6CSE1
CP version: J710FXXU6CSE1
Device SN: RF8J50YKZHZ
Device IMEI: *****
FRP/Reactivation: TRIGGERED
Connecting to server..
Username: oct_efTMcHy
Authorization..
Checking smart card...
Smart card successfully checked.
Checking balance..
Your balance: 250 credits.
Sending device information..
Checking operation...
Checking data..
Reading FRP/Reactivation lock data..
Service is busy! Please try again later!
Performed by 1.9.5.1 Software version.
is some problem with this service or i should really try a little later ?
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Old 09-29-2020, 15:22   #4 (permalink)
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Service is busy! Please try again later!
There are no any problems with service, just try to repeat operation later in evening time
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Old 09-30-2020, 09:12   #5 (permalink)
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i am trying now but still


Selected interface: USB
Searching for device. Please wait...
Waiting for device...
Found device on COM12
Reading info...
Detected device model: SM-J710FN
HW Version: SER
PDA version: J710FXXU6CSE1
CSC version: J710FOXY6CSE1
CP version: J710FXXU6CSE1
Device SN: RF8J50YKZHZ
Device IMEI: hgggggggggggggg
FRP/Reactivation: TRIGGERED
Connecting to server..
Username: oct_efTMcHy
Authorization..
Checking smart card...
Smart card successfully checked.
Checking balance..
Your balance: 250 credits.
Sending device information..
Checking operation...
Checking data..
Reading FRP/Reactivation lock data..
Service is busy! Please try again later!
Performed by 1.9.5.1 Software version.
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Old 09-30-2020, 09:19   #6 (permalink)
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The servers are working, You just need to try to repeat operation at the evening time or even better at the night time
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