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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 10-04-2018, 22:08   #1 (permalink)
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Huawei RNE-L21 Reset FRP problem [Answered]


help me .mate10lite can not remove frp :Platform: HUAWEI
Selected model: RNE-L21
Put the phone in FastBoot Mode:
1. Remove SD and SIM cards from the phone
2. Power phone OFF
3. Press and hold "Vol-" and insert USB cable
4. Wait until the phone enter in FastBoot Mode
Searching for a phone. Please wait...
Detected phone model: RNE-L21
Phone SN: FFY5T18113012720
Phone IMEI: 868598031598497
Phone IMEI2: 868598031628005
SW version: RNE-L21 8.0.0.332(C185)
Connecting to server..OK
Authorizing...OK
Resetting FRP lock..
Operation was failed!
Performed by 1.4.4 Software version

Last edited by Octopus box; 10-05-2018 at 04:58.
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Old 10-05-2018, 04:59   #2 (permalink)
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Hi.

Unfortunately, Reset FRP is not supported for your device firmware version.
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