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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 10-16-2020, 12:34   #1 (permalink)
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NUU G3 FRP Help [Answered]


Hi,



i tried to reset the FRP on a NUU G3 by choosing G2 as couldnt find G3 on the drop down. Now the phone seems dead - please advise. Here are the logs



Work ID: 1025156
Platform: NUU
Selected model: G2
Please, power phone OFF and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM1209
Port name:
Detecting Chip Version...
HW Chip: MT6757: 0551.0000
HW Version: 8A00.CB00.0001.0000
Connecting...
Brom Version: FF
BootLoader Version: 02
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2018-11-07.23:57_458956, n.17
Sending Download Agent...
Operation was failed!
Performed by 1.9.6.0 Software version.
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Old 10-16-2020, 12:57   #2 (permalink)
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Hello.

You can't find that model in the list, because it's not supported, according to Software log, Software doesn't do any actions to your device, try to press and hold all buttons for about 10 sec and your device should turn on
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Old 10-16-2020, 13:27   #3 (permalink)
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Quote:
Originally Posted by heramiah View Post
Hi,



i tried to reset the FRP on a NUU G3 by choosing G2 as couldnt find G3 on the drop down. Now the phone seems dead - please advise. Here are the logs



Work ID: 1025156
Platform: NUU
Selected model: G2
Please, power phone OFF and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM1209
Port name:
Detecting Chip Version...
HW Chip: MT6757: 0551.0000
HW Version: 8A00.CB00.0001.0000
Connecting...
Brom Version: FF
BootLoader Version: 02
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2018-11-07.23:57_458956, n.17
Sending Download Agent...
Operation was failed!
Performed by 1.9.6.0 Software version.
__________________________________________________ ___________

referring to the model NUU G2 processor MTK6750, and the model NUU G3 processor MTK6757, are different therefore the failure in the procedure
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Old 10-16-2020, 14:22   #4 (permalink)
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Did you try selecting general mtk auto . ?
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