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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 06-03-2020, 20:28   #1 (permalink)
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Join Date: Mar 2019
Posts: 188
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Thanks Meter: 6
octoplus credits deducted but didnt remove FRP [Answered]


i followed the steos 4 times it never removed frp just took 200 credits away


INFO : 3/6/2020 13:07:55 > Platform: LG
INFO : 3/6/2020 13:07:55 > Selected model: M400F
WARN : 3/6/2020 13:07:55 > Put the phone into Download Mode:
WARN : 3/6/2020 13:07:55 > 1. Power phone OFF;
WARN : 3/6/2020 13:07:55 > 2. Press and hold "Vol+" button and connect USB cable.
INFO : 3/6/2020 13:07:55 > Searching for a phone. Please wait...
INFO : 3/6/2020 13:07:57 > Found phone on COM20
INFO : 3/6/2020 13:07:57 > Reading info...
INFO : 3/6/2020 13:07:58 > Detected phone model: LG-M400F
INFO : 3/6/2020 13:07:58 > Mode: Emergency
INFO : 3/6/2020 13:07:58 > Initializing..
INFO : 3/6/2020 13:07:59 > Performed by 1.8.7.0 Software version.
INFO : 3/6/2020 13:07:59 >
INFO : 3/6/2020 13:08:49 > Platform: LG
INFO : 3/6/2020 13:08:49 > Selected model: M400F
WARN : 3/6/2020 13:08:49 > Put the phone into Download Mode:
WARN : 3/6/2020 13:08:49 > 1. Power phone OFF;
WARN : 3/6/2020 13:08:49 > 2. Press and hold "Vol+" button and connect USB cable.
INFO : 3/6/2020 13:08:49 > Searching for a phone. Please wait...
INFO : 3/6/2020 13:08:54 > Found phone on COM20
INFO : 3/6/2020 13:08:54 > Reading info...
INFO : 3/6/2020 13:08:54 > Detected phone model: LG-M400F
INFO : 3/6/2020 13:08:54 > Mode: Emergency
INFO : 3/6/2020 13:08:54 > Initializing..
INFO : 3/6/2020 13:08:57 > SW version: LGM400FAT-01-V10a-704-01-FEB-26-2019+7
INFO : 3/6/2020 13:08:57 > Android version: 7.0
INFO : 3/6/2020 13:08:57 > Platform: mt6750
WARN : 3/6/2020 13:08:57 > Reset FRP operation for M400F will delete all user data on the phone (contacts, pictures and others)!
Do You want to continue?
INFO : 3/6/2020 13:09:01 > Reading partition...
INFO : 3/6/2020 13:09:01 > Detecting writing method...
INFO : 3/6/2020 13:09:01 > Trying to repeat..
INFO : 3/6/2020 13:09:07 > Trying third method...
INFO : 3/6/2020 13:09:08 > Trying third method...
INFO : 3/6/2020 13:09:08 > Searching for signatures...
INFO : 3/6/2020 13:09:08 > Connecting to server...
INFO : 3/6/2020 13:09:08 > Checking smart card...
INFO : 3/6/2020 13:09:11 > Username: M6xKg9g
INFO : 3/6/2020 13:09:11 > Authorizing...
INFO : 3/6/2020 13:09:12 > Checking balance...
WARN : 3/6/2020 13:09:12 > Your balance: 150 credits.
INFO : 3/6/2020 13:09:12 > Checking operation...
INFO : 3/6/2020 13:09:13 > Operation successfully checked.
INFO : 3/6/2020 13:09:13 > Sending device information...
INFO : 3/6/2020 13:09:14 > Get credits, needed for current operation...
WARN : 3/6/2020 13:09:14 > Your balance: 150 credits. Need: 100 credits.
INFO : 3/6/2020 13:09:16 > Backup saved as LG_M400F_03-06-2020_13-09-16.dump file
INFO : 3/6/2020 13:09:16 > Removing write protection...
INFO : 3/6/2020 13:10:07 > Reconnecting...
WARN : 3/6/2020 13:10:07 > Please, perform the following steps:
1. Disconnect cable.
2. Reconnect battery.
3. Put phone into Download mode manually.
4. Connect the cable then press "Ok" button.
INFO : 3/6/2020 13:10:54 > Found phone on COM20
INFO : 3/6/2020 13:10:54 > Initializing..
INFO : 3/6/2020 13:10:57 > Reading partition...
INFO : 3/6/2020 13:10:57 > Resetting FRP lock..
INFO : 3/6/2020 13:10:57 > Restore write protection...
INFO : 3/6/2020 13:11:52 > Reconnecting...
WARN : 3/6/2020 13:11:52 > Please, perform the following steps:
1. Disconnect cable.
2. Reconnect battery.
3. Put phone into Download mode manually.
4. Connect the cable then press "Ok" button.
INFO : 3/6/2020 13:12:16 > Found phone on COM20
INFO : 3/6/2020 13:12:16 > Initializing..
INFO : 3/6/2020 13:12:18 > Reading partition...
INFO : 3/6/2020 13:12:18 > Restore write protection...
INFO : 3/6/2020 13:13:13 > Reconnecting...
WARN : 3/6/2020 13:13:14 > Please, perform the following steps:
1. Disconnect cable.
2. Reconnect battery.
3. Put phone into Download mode manually.
4. Connect the cable then press "Ok" button.
INFO : 3/6/2020 13:14:42 > Found phone on COM20
INFO : 3/6/2020 13:14:42 > Initializing..
INFO : 3/6/2020 13:14:44 > Reading partition...
INFO : 3/6/2020 13:14:45 > Restore write protection...
INFO : 3/6/2020 13:15:40 > Reconnecting...
WARN : 3/6/2020 13:15:41 > Please, perform the following steps:
1. Disconnect cable.
2. Reconnect battery.
3. Put phone into Download mode manually.
4. Connect the cable then press "Ok" button.

Last edited by Adrian9; 06-03-2020 at 20:35.
 
Old 06-04-2020, 07:55   #2 (permalink)
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Join Date: Oct 2009
Location: Romania, Bucharest
Posts: 99,834
Member: 1146942
Status: Offline
Sonork: 100.1587278
Thanks Meter: 27,411
Quote:
Performed by 1.8.7.0 Software version.
Hello.

How about to accept update from Software!? You're using outdated Software version, repeat operation with the latest Software version

Last edited by Octopus box; 06-12-2020 at 08:03.
 
Old 06-11-2020, 20:52   #3 (permalink)
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Join Date: Mar 2019
Posts: 188
Member: 2898079
Status: Offline
Thanks Meter: 6
that is true but 200 credits gone away i cant recover
 
Old 06-12-2020, 10:25   #4 (permalink)
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Join Date: Oct 2009
Location: Romania, Bucharest
Posts: 99,834
Member: 1146942
Status: Offline
Sonork: 100.1587278
Thanks Meter: 27,411
We've already added credits back to your account
 
The Following User Says Thank You to Octopus box For This Useful Post:
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