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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool

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Old 04-16-2021, 08:50   #1 (permalink)
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pb for unlock via testpoint [Answered]


Hello;
I install new version 2.0.0 but now software don't detect my phone in test point.
I try manual select by choose correct port com but always operation was failed.
I try many driver qualcomm diagnostic.
Whats the problem please?


Welcome to Octoplus FRP Tool v.2.0.0.0
Card S/N: 2000046XX
Work ID: 0000000000E20B79
Platform: HUAWEI
Selected model: ANE-LX1
Searching for a phone. Please wait...
Operation was failed!
Performed by 2.0.0.0 Software version.

Work ID: 0000000000E20B7F
Platform: HUAWEI
Selected model: ANE-LX1
Selected port: COM55
Searching for a phone. Please wait...
Operation was failed!
Performed by 2.0.0.0 Software version.
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Old 04-16-2021, 10:11   #2 (permalink)
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Hello.

Please connect the phone and send us screenshot of device manage with section ports, we will check it.
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Old 04-16-2021, 10:39   #3 (permalink)
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This is my device manager with huawei test point connected.
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Old 04-17-2021, 20:07   #4 (permalink)
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me to i have these problem
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Old 04-17-2021, 22:04   #5 (permalink)
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Exclamation

any test point not work
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Old 04-19-2021, 08:35   #6 (permalink)
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Hello.

If you connected the phone in Factory mode (with TP) in Ports section of device manager must appeared "Huawei USB COM 1.0" device.
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