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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool

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Old 05-22-2020, 06:13   #1 (permalink)
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vivo x9a fter factory reset phone can not turn on [Answered]


Hi team vivo x9 after factory reset now can not fully turn on it try to go recovery and restart how to solve this problem? it can for user code before
here is the log
Code:
WARN  : 22/05/2020 5:02:44 PM > Please, power phone OFF put the phone in EDL mode and connect USB cable.
INFO  : 22/05/2020 5:02:44 PM > Found phone on COM48
INFO  : 22/05/2020 5:02:44 PM > Mode: Qualcomm 9008
INFO  : 22/05/2020 5:02:44 PM > Connecting...
INFO  : 22/05/2020 5:02:46 PM > Reading info...
INFO  : 22/05/2020 5:02:47 PM > QC Block ID: 4C8F3896
INFO  : 22/05/2020 5:02:47 PM > QC HW ID: 000460E100000000
INFO  : 22/05/2020 5:02:47 PM > QC CPU: Snapdragon 625 MSM8953
INFO  : 22/05/2020 5:02:47 PM > QC HASH: 1D0E4FD4E1497A678EADD8316FF07E77616D24B144C2F58AF9E32136B5A7D39C
INFO  : 22/05/2020 5:02:47 PM > QC SW VER: 00000000
INFO  : 22/05/2020 5:02:47 PM > Searching loader...
INFO  : 22/05/2020 5:02:48 PM > Sending loaders...
INFO  : 22/05/2020 5:02:57 PM > Loader send successfuly.
INFO  : 22/05/2020 5:02:57 PM > Reconnecting...
INFO  : 22/05/2020 5:03:30 PM > Checking request..
INFO  : 22/05/2020 5:03:30 PM > Reading partition...
INFO  : 22/05/2020 5:03:30 PM > Reading info...
INFO  : 22/05/2020 5:03:31 PM > Brand: vivo
INFO  : 22/05/2020 5:03:31 PM > Model: vivo
INFO  : 22/05/2020 5:03:31 PM > Device: PD1616
INFO  : 22/05/2020 5:03:31 PM > Platform: msm8953
INFO  : 22/05/2020 5:03:31 PM > Android version: 7.1.2
INFO  : 22/05/2020 5:03:31 PM > Display ID: N2G47H release-keys
INFO  : 22/05/2020 5:03:31 PM > Firmware version: eng.compil.20190301.161106
INFO  : 22/05/2020 5:03:31 PM > Factory Reset...
INFO  : 22/05/2020 5:03:31 PM > Formatting User Data section
INFO  : 22/05/2020 5:03:34 PM > Formatting Cache section
WARN  : 22/05/2020 5:03:35 PM > Factory Reset is successfully performed!
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Old 05-22-2020, 07:31   #2 (permalink)
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Factory reset is not tested.

Find firmware and flash the phone.
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