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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 04-17-2021, 19:26   #1 (permalink)
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xt1955 4 frp faield [Answered]


Log file "C:\Program Files (x86)\Octoplus\Octoplus_FRP_Tool\LOG\17-04-2021_23-35-22.log" created (4/17/2021 11:35:23 PM).
INFO : 4/17/2021 11:35:52 PM > Welcome to Octoplus FRP Tool v.2.0.0.0
INFO : 4/17/2021 11:35:52 PM > Card S/N: 200086D60
INFO : 4/17/2021 11:35:56 PM > Platform: MOTOROLA
INFO : 4/17/2021 11:35:56 PM > Selected model: XT1955-2
WARN : 4/17/2021 11:35:56 PM > Put the phone into Factory Mode:
WARN : 4/17/2021 11:35:56 PM > 1. Power phone OFF;
WARN : 4/17/2021 11:35:56 PM > 2. Press and hold "Vol-" + "Power" buttons;
WARN : 4/17/2021 11:35:56 PM > 3. Select Factory Mode, then confirm your selection;
WARN : 4/17/2021 11:35:56 PM > 4. Wait until the phone Power ON;
WARN : 4/17/2021 11:35:56 PM > 5. Connect USB cable.
INFO : 4/17/2021 11:35:56 PM > Searching for a phone. Please wait...
ERROR : 4/17/2021 11:36:13 PM > Phone was not found!
WARN : 4/17/2021 11:36:13 PM > Operation was canceled
INFO : 4/17/2021 11:36:13 PM > Performed by 2.0.0.0 Software version.
INFO : 4/17/2021 11:36:13 PM >
INFO : 4/17/2021 11:36:18 PM > Work ID: 0000000000E3B3BF
INFO : 4/17/2021 11:36:18 PM > Platform: MOTOROLA
INFO : 4/17/2021 11:36:18 PM > Selected model: XT1955-2
WARN : 4/17/2021 11:36:18 PM > Put the phone into Factory Mode:
WARN : 4/17/2021 11:36:18 PM > 1. Power phone OFF;
WARN : 4/17/2021 11:36:18 PM > 2. Press and hold "Vol-" + "Power" buttons;
WARN : 4/17/2021 11:36:18 PM > 3. Select Factory Mode, then confirm your selection;
WARN : 4/17/2021 11:36:18 PM > 4. Wait until the phone Power ON;
WARN : 4/17/2021 11:36:18 PM > 5. Connect USB cable.
INFO : 4/17/2021 11:36:18 PM > Searching for a phone. Please wait...
ERROR : 4/17/2021 11:36:25 PM > Phone was not found!
WARN : 4/17/2021 11:36:25 PM > Operation was canceled
INFO : 4/17/2021 11:36:25 PM > Performed by 2.0.0.0 Software version.
INFO : 4/17/2021 11:36:25 PM >
INFO : 4/17/2021 11:36:53 PM > Work ID: 0000000000E3B3DC
INFO : 4/17/2021 11:36:53 PM > Platform: __GENERAL RESET FRP METHODS
INFO : 4/17/2021 11:36:53 PM > Selected model: QUALCOMM EDL AUTODETECT
WARN : 4/17/2021 11:36:54 PM > Please, power phone OFF put the phone in EDL mode and connect USB cable.
INFO : 4/17/2021 11:36:54 PM > Found phone on COM3
INFO : 4/17/2021 11:36:54 PM > Mode: Qualcomm 9008
INFO : 4/17/2021 11:36:54 PM > Connecting...
ERROR : 4/17/2021 11:36:56 PM > Operation was failed!
INFO : 4/17/2021 11:36:57 PM > Performed by 2.0.0.0 Software version.
INFO : 4/17/2021 11:36:57 PM >
INFO : 4/17/2021 11:37:13 PM > Work ID: 0000000000E3B3F2
INFO : 4/17/2021 11:37:13 PM > Platform: __GENERAL RESET FRP METHODS
INFO : 4/17/2021 11:37:13 PM > Selected model: QUALCOMM EDL AUTODETECT
WARN : 4/17/2021 11:37:13 PM > Please, power phone OFF put the phone in EDL mode and connect USB cable.
INFO : 4/17/2021 11:37:13 PM > Found phone on COM3
INFO : 4/17/2021 11:37:13 PM > Mode: Qualcomm 9008
INFO : 4/17/2021 11:37:13 PM > Connecting...
INFO : 4/17/2021 11:37:16 PM > Reading info...
INFO : 4/17/2021 11:37:16 PM > QC Block ID: 469E5E3B
INFO : 4/17/2021 11:37:16 PM > QC HW ID: 000BA0E102E80000
INFO : 4/17/2021 11:37:16 PM > QC CPU: Snapdragon 632 SDM632
INFO : 4/17/2021 11:37:16 PM > QC HASH: 20B1B4A2D411297BE604D8C89DC1A8134C1771B87B38C06C31 23358AAD110EBA
INFO : 4/17/2021 11:37:16 PM > QC SW VER: 00000000
INFO : 4/17/2021 11:37:16 PM > Searching loader...
ERROR : 4/17/2021 11:37:16 PM > Couldn't find loader!
ERROR : 4/17/2021 11:37:16 PM > Operation was failed!
INFO : 4/17/2021 11:37:16 PM > Performed by 2.0.0.0 Software version.
INFO : 4/17/2021 11:37:16 PM >
INFO : 4/17/2021 11:37:41 PM > Work ID: 0000000000E3B40D
INFO : 4/17/2021 11:37:41 PM > Platform: __GENERAL RESET FRP METHODS
INFO : 4/17/2021 11:37:41 PM > Selected model: QUALCOMM EDL AUTODETECT
WARN : 4/17/2021 11:37:41 PM > Please, power phone OFF put the phone in EDL mode and connect USB cable.
INFO : 4/17/2021 11:37:41 PM > Found phone on COM3
INFO : 4/17/2021 11:37:41 PM > Mode: Qualcomm 9008
INFO : 4/17/2021 11:37:41 PM > Connecting...
ERROR : 4/17/2021 11:37:44 PM > Operation was failed!
INFO : 4/17/2021 11:37:44 PM > Performed by 2.0.0.0 Software version.
INFO : 4/17/2021 11:37:44 PM >
INFO : 4/17/2021 11:38:00 PM > Work ID: 0000000000E3B422
INFO : 4/17/2021 11:38:00 PM > Platform: __GENERAL RESET FRP METHODS
INFO : 4/17/2021 11:38:00 PM > Selected model: QUALCOMM EDL AUTODETECT
WARN : 4/17/2021 11:38:00 PM > Please, power phone OFF put the phone in EDL mode and connect USB cable.
INFO : 4/17/2021 11:38:00 PM > Found phone on COM3
INFO : 4/17/2021 11:38:00 PM > Mode: Qualcomm 9008
INFO : 4/17/2021 11:38:00 PM > Connecting...
INFO : 4/17/2021 11:38:03 PM > Reading info...
INFO : 4/17/2021 11:38:03 PM > QC Block ID: 469E5E3B
INFO : 4/17/2021 11:38:03 PM > QC HW ID: 000BA0E102E80000
INFO : 4/17/2021 11:38:03 PM > QC CPU: Snapdragon 632 SDM632
INFO : 4/17/2021 11:38:03 PM > QC HASH: 20B1B4A2D411297BE604D8C89DC1A8134C1771B87B38C06C31 23358AAD110EBA
INFO : 4/17/2021 11:38:03 PM > QC SW VER: 00000000
INFO : 4/17/2021 11:38:03 PM > Searching loader...
ERROR : 4/17/2021 11:38:03 PM > Couldn't find loader!
ERROR : 4/17/2021 11:38:03 PM > Operation was failed!
INFO : 4/17/2021 11:38:04 PM > Performed by 2.0.0.0 Software version.
INFO : 4/17/2021 11:38:04 PM >
INFO : 4/17/2021 11:38:42 PM > Work ID: 0000000000E3B44B
INFO : 4/17/2021 11:38:42 PM > Platform: MOTOROLA
INFO : 4/17/2021 11:38:42 PM > Selected model: XT1955-4
WARN : 4/17/2021 11:38:42 PM > Put the phone into Factory Mode:
WARN : 4/17/2021 11:38:42 PM > 1. Power phone OFF;
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Old 04-19-2021, 08:20   #2 (permalink)
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Hello.

Please, do the next steps:

1. Power phone OFF;
2. Press and hold "Vol-" + "Power" buttons;
3. Select Factory Mode, then confirm your selection;
4. Wait until the phone Power ON;
5. Connect USB cable.

Then post here screenshot of your Device manager, we will check it.
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Old 04-20-2021, 13:14   #3 (permalink)
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xt1955-4 frp

Work ID: 0000000000E64EE3
Platform: MOTOROLA
Selected model: XT1955-4
Put the phone into Factory Mode:
1. Power phone OFF;
2. Press and hold "Vol-" + "Power" buttons;
3. Select Factory Mode, then confirm your selection;
4. Wait until the phone Power ON;
5. Connect USB cable.
Searching for a phone. Please wait...
Motorola Network Adapter was not found!
Phone was not found!
Operation was failed!
Performed by 2.0.0.0 Software version.

Work ID: 0000000000E64F87
Platform: MOTOROLA
Selected model: XT1955-4
Put the phone into Factory Mode:
1. Power phone OFF;
2. Press and hold "Vol-" + "Power" buttons;
3. Select Factory Mode, then confirm your selection;
4. Wait until the phone Power ON;
5. Connect USB cable.
Searching for a phone. Please wait...
Motorola Network Adapter was not found!
Phone was not found!
Operation was failed!
Performed by 2.0.0.0 Software version.




fastboot ocean s driver not found


how dawnload

plz help
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Old 04-20-2021, 14:38   #4 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please, do the next steps:

1. Power phone OFF;
2. Press and hold "Vol-" + "Power" buttons;
3. Select Factory Mode, then confirm your selection;
4. Wait until the phone Power ON;
5. Connect USB cable.

Then post here screenshot of your Device manager, we will check it.
Please do steps which we write in previous message!

Also, did You install driver from software manual?
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Old 04-20-2021, 20:57   #5 (permalink)
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xt1955-4 frp

Attachment 380527Attachment 380527

Attachment 380528Screenshot - 4_21_2021 , 1_23_29 AM.png
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Old 04-22-2021, 08:41   #6 (permalink)
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Please also post screen shot with "Network Adapters" section.

And you cand try to select "_General FRP Methods -> ADB" and perform Reset FRP
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