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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 01-10-2021, 17:44   #1 (permalink)
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Sm-p550 Reset FRP [Answered]


Hi,


I have tried to unlock a Galaxy Tab A with my dongle but I have this error:





Quote:
Platform: SAMSUNG
Selected model: SM-P550
To put SM-P550 into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..not supported
Resetting EE lock..not supported
Resetting Samsung Account lock..not supported
Operation was failed!
Performed by 1.9.8.0 Software version.




Am I doing something wrong ?


Thanks for your reply
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Old 01-11-2021, 09:40   #2 (permalink)
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Hello.

There are few methods, of how to reset FPR on phones with latest firmwares:

I.


Try to use our Factory Reset FRP Service.
For more detail information and prices, please check Credits consumption

II.


Try to write SBoot file of older firmware.
Repeat "Reset FRP/Reactivation/EE" operation.


III.

Write "boot.img" partition from appropriate Combination firmware via "Advanced mode" option (select Combination firmware, un-check partitions except "boot.img").
Perform "Reset FRP" operation in Software.




IV.

Write Full Combination Firmware.
Go to "Developer Options" in phone Settings.
Check "Enable OEM unlock" option.
Make Factory Data Reset.
Reflash the phone with full stock (orignal) firmware.

Note: "boot.img" from Combinataion firmwares can be not compatible with current phone's firmware. In such case phone will stuck on logo, or will be rebooting after writing of such boot. In this case to restore the phone to it's initial condition You need to reflash it with different full stock (original) firmwares (or try to write only boot of such firmwares).
Note: You can write "boot.img", Combination firmware or to downgrade phone's firmware version only on your own risk!
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Old 01-12-2021, 12:27   #3 (permalink)
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Thank you. I will try as soon as possible and tell you what is going on.
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Old 01-16-2021, 18:08   #4 (permalink)
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Hi,

Can you explain to me how to use your Factory Reset FRP Service ?
I followed the link, saw the prices but didn't see any user manuel to explain to me how to use the service (Sorry I am new in the business).
I have a FRP dongle

Thanks for your response.
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Old 01-18-2021, 09:16   #5 (permalink)
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Hello.

To perform "Factory Reset FRP" do the next:

Quote:
Go to "Samsung" tab in the software
Press "Factory Services (Reset FRP / Unlock)" button
Select USB interface and connect powered on device to directly to PC
Press "Factory Reset FRP/Reactivation" button and follow instructions in the software. If software cannot read necessary data fr om the phone via UART, please select USB interface, connect the phone via USB cable and repeat "Factory Reset FRP" operation
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