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Go Back   GSM-Forum > Product Support Sections > IMEI or online Server Products > Petrockunlock Team (Petrock Electronics)


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Old 12-24-2021, 07:44   #166 (permalink)
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Join Date: May 2009
Location: ikeja, lagos, nigeria
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I have Requested for cancellation since on Monday, And today is Friday.
Customer want to travel back with phone since it didnít unlock..

Server time is 1-7days,
and it has now taken 14 working days
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Old 01-01-2022, 20:18   #167 (permalink)
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Donate money to this user
We totally understand sir
Sometimes delay like this occurs due to some minor issues from the source side
Your complaint will be resolved sir
Itís a promise


Sent from my iPhone using Tapatalk
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Old 01-05-2022, 07:53   #168 (permalink)
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I woke u this morning to discovered $70 has been authorized to purchase itunes card from my account.

This is pure stealing which petrock/petrock staff is aware of. I need my funds back.
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Old 01-05-2022, 07:53   #169 (permalink)
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I woke u this morning to discovered $70 has been authorized to purchase itunes card from my account.

This is pure stealing which petrock/petrock staff is aware of. I need my funds back.
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Old 01-08-2022, 17:56   #170 (permalink)
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Join Date: Jun 2005
Location: Dubai
Posts: 506
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Quote:
Originally Posted by olumide533 View Post
I woke u this morning to discovered $70 has been authorized to purchase itunes card from my account.

This is pure stealing which petrock/petrock staff is aware of. I need my funds back.
Thatís not correct sir, we checked and confirmed from our end that the purchase was made from your end with your own account.
Itís possible you werenít very careful in keeping your logins safe and somehow your account was accessed by someone.
We canít and wonít do such a thing to our clients because youíre so precious to us.

Weíre sorry about the lost funds, please do well to keep your logins safe by periodically changing your password and enabling 2-Step Verification on your account.
Thanks
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Old 01-23-2022, 23:03   #171 (permalink)
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Join Date: May 2009
Location: ikeja, lagos, nigeria
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IMEI Order Details #862157

IMEI
356338090943618
Service
AT&T USA Generic Unlock Code [Active Line|Issue|Past_Due|Unpaid|GoPhone|60_Days]
Date Added
2022-01-07 06:50:58
Replied on
2022-01-12 05:40:21
Unlock Code
NCK 51483737
Credits
5.9900
Status
Completed
This order was completed on the 12th of January 2022, but the unlock code is incorrect,I contacted the support on WhatsApp, and they requested for Video proof which I send next day… up till today no response, and client wants the phone back

Last edited by murphy_slot; 01-23-2022 at 23:10.
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Old 01-23-2022, 23:05   #172 (permalink)
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Join Date: May 2009
Location: ikeja, lagos, nigeria
Posts: 49
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Thanks Meter: 17
IMEI Order Details #862157

IMEI
356338090943618
Service
AT&T USA Generic Unlock Code [Active Line|Issue|Past_Due|Unpaid|GoPhone|60_Days]
Date Added
2022-01-07 06:50:58
Replied on
2022-01-12 05:40:21
Unlock Code
NCK 51483737
Credits
5.9900
Status
Completed
This order was completed on the 12th of January 2022, I contacted the support on WhatsApp, and they requested for Video proof which I send next dayÖ up till today,unit response, and client wants the phone back
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Old 01-25-2022, 09:55   #173 (permalink)
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Sorry about the delay but sometimes these complains takes time to get resolved
Just be patient please it will be resolved ASAP
Order code and imei NOTED
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Old 01-30-2022, 05:06   #174 (permalink)
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Hi, I added $25 but my account still shows $0.6. Please I really need the credit for an unlock process. Thanks
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Old 02-02-2022, 05:15   #175 (permalink)
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Quote:
Originally Posted by artswizzard View Post
Hi, I added $25 but my account still shows $0.6. Please I really need the credit for an unlock process. Thanks
Check your balance now
It's resolved
If not,
Contact Petrock Support on WhatsApp @ +971589139000
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Old 02-08-2022, 03:24   #176 (permalink)
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I have ordered oppo worldwide unlock code but it was wrong code I submitted video proof January 15 2022 via WhatsApp

Imei 864801040629681
Order Iíd : 865228 (L1CC16157B2)

I asked many time about this Still no response

Please give me solution
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Old 02-11-2022, 01:41   #177 (permalink)
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Location: Dubai
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Quote:
Originally Posted by nerujan View Post
I have ordered oppo worldwide unlock code but it was wrong code I submitted video proof January 15 2022 via WhatsApp

Imei 864801040629681
Order Iíd : 865228 (L1CC16157B2)

I asked many time about this Still no response

Please give me solution
If you haven't received a response on WhatsApp then, the source is still reviewing the complaint with the proof provided
Please be patient
The order will be resolved
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Old 03-01-2022, 06:49   #178 (permalink)
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🚨🚨🚨CANCELLATION ASK Order overdue ICLOUD EUROPE/MIDDLE EAST
SERVICE 766#
Order Details #850226
IMEI
3534902335xxxx
Submitted on 2021-12-12
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Old 03-01-2022, 06:55   #179 (permalink)
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I submit this order in December for 15 days ( 3 months later still waiting) *******r want her phone
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Old 03-09-2022, 06:45   #180 (permalink)
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Join Date: Jun 2005
Location: Dubai
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Member: 149823
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Quote:
Originally Posted by arneautech View Post
I submit this order in December for 15 days ( 3 months later still waiting) *******r want her phone
There's a delay on icloud servers for iCloud removal
Please hold on for some time
It will be resolved

Send me the order number and IMEI to Petrock support on WhatsApp @ +971589139000
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