ATU-l31 cant flash in edl mode [Answered] - GSM-Forum

trt · 07-23-2021, 12:24

Not start flash in edl mode

Quote:

2: COM11 Qualcomm HS-USB QDLoader 9008
2021-07-23 09:28:04 GMT -------------------------------------------------
Starting Backup Firmware
Selected phone model: ‪ATU-L31‬
Connecting to phone..
Please, reconnect battery, connect USB cable with attached Test Point on your phone!

Octopus support · 07-23-2021, 12:38

Hello.

Please, send us Full Software log of operation. We will check where can be the problem.

Also, what is current state of phone?

trt · 07-23-2021, 13:30

please full log file

Quote:

Welcome to Octoplus Huawei Software v.‪1.2.5.3‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM1 Последовательный порт

Job ID: 00000000014CF5C9
2021-07-23 11:14:36 GMT -------------------------------------------------
Starting Backup Firmware
Selected phone model: ‪ATU-L31‬
Connecting to phone..
Please, reconnect battery, connect USB cable with attached Test Point on your phone!
Canceling... Please be patient!
Error: Init start failed!
Connection to device failed!

Backup Firmware failed.
Performed by ‪1.2.5.3‬ Software version.

Job ID: 00000000014CF5DF
2021-07-23 11:15:01 GMT -------------------------------------------------
Starting Backup Firmware
Selected phone model: ‪ATU-L31‬
Connecting to phone..
Please, reconnect battery, connect USB cable with attached Test Point on your phone!
Canceling... Please be patient!
Error: Init start failed!
Connection to device failed!

Octopus support · 07-23-2021, 13:50

Are you sure to initialize the testpoint correctly?

In the "Help" tab in the software, the figure shows the exact points of how to do this.

trt · 07-23-2021, 14:19

Quote:

Originally Posted by Octopus support

Are you sure to initialize the testpoint correctly?

In the "Help" tab in the software, the figure shows the exact points of how to do this.

afte connect test point i see COM11 Qualcomm HS-USB QDLoader 9008

trt · 07-24-2021, 10:02

not start flash after conect test point

Octopus support · 07-26-2021, 07:03

Hello.

You need update you drivers for QDLoader 9008, HS-USB and then you can repeat operation.

07-23-2021, 12:38	#2 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,230 Member: 2891705 Status: Offline Thanks Meter: 2,160	Hello. Please, send us Full Software log of operation. We will check where can be the problem. Also, what is current state of phone?

07-23-2021, 13:50	#4 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,230 Member: 2891705 Status: Offline Thanks Meter: 2,160	Are you sure to initialize the testpoint correctly? In the "Help" tab in the software, the figure shows the exact points of how to do this.

07-24-2021, 10:02	#6 (permalink)
trt No Life Poster Join Date: Nov 2005 Location: 46000 Posts: 543 Member: 197566 Status: Offline Thanks Meter: 89	not start flash after conect test point

07-26-2021, 07:03	#7 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,230 Member: 2891705 Status: Offline Thanks Meter: 2,160	Hello. You need update you drivers for QDLoader 9008, HS-USB and then you can repeat operation.